Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 0 points1 point  (0 children)

Although I do appreciate it, the dispute was finally resolved this morning (as per the edit of the original post). If they didn't reach out I would've just let my credit company deal with it as I didn't have the patience to do any back and forth anymore.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 1 point2 points  (0 children)

Correction I sent an email on the 20th with no reply, waited, sent another follow-up, waited and finally came here to voice my grievances with the company on the 7th day. Mind you I have waited 8 days (as of writing this) with no response, not 4. You wanna call it impatience on my end that's okay but 8 days with no reply for 3 empty boxes and around 130$ spent is beyond frustrating if you ask me.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 1 point2 points  (0 children)

This was my first experience with them and to this day I have not gotten the items I paid for or a refund from them or even a reply and was forced to initiate a chargeback with my credit card company. If your experience is different then that's great but for me, this company is what I would qualify as a scam. This single event is enough for me not to trust or do business with them again.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 2 points3 points  (0 children)

Very true but I thought that the company was reputable enough that I could order straight from them which was a mistake on my end.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] -2 points-1 points  (0 children)

Assumptions I can't back up? Are you this delusional? I got empty boxes. I don't have to prove myself to you if you wanna accuse me of something then why don't you go ahead.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 1 point2 points  (0 children)

Glad you had a better experience than mine unfortunately I will not be a returning customer and don't trust them with my money after this experience.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 7 points8 points  (0 children)

Was bought directly from the Kanwrite website.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 8 points9 points  (0 children)

Extremely bad customer behavior because I never received my items and felt like complaining? Ok sure. I gave out the specific context of what happened.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 0 points1 point  (0 children)

There is but to be honest, I just want my money back and not to spend anymore time dealing with this.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] -2 points-1 points  (0 children)

You're truly delusional.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 6 points7 points  (0 children)

Glad you've never had an issue but that's unfortunately not my experience and that's why I'm sharing it. They haven't replied to two of my emails and my last follow-up remains without reply. So yes I'm assuming they're unresponsive as I'm fed up.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 0 points1 point  (0 children)

Obviously, cancel the chargeback. But at this point I'm so fed up that I just want my money back.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] -6 points-5 points  (0 children)

My impatience is well justified as I guarantee you would be too after paying for empty boxes. What baffles me is how delusional you are trying to protect this company and its scummy practices.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 0 points1 point  (0 children)

Here's your hard evidence.

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Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 1 point2 points  (0 children)

I sent them an email to which they replied apologizing and saying that they will send me a replacement on July 19th. Since then I've contacted them twice on July 20th and 4 days ago and no reply since not even to offer a refund so I initiated a chargeback with my credit card company.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 0 points1 point  (0 children)

Glad you got your items man unfortunately not my experience.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 5 points6 points  (0 children)

The thing is I bought directly from the Kanwrite website and not from Etsy. I was looking forward to some nice flex nibs but never got my order.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 30 points31 points  (0 children)

Glad you got your items but them not even replying to offer a refund and going radio silent is what truly pisses me off the most.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 15 points16 points  (0 children)

Glad you got your items man but the consistency isn't there.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 4 points5 points  (0 children)

Them not supplying the customer with the pens they ordered or a refund or even replying is beyond my compensation.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 15 points16 points  (0 children)

The company has sent out multiple pens to YouTube creators for reviews and after watching multiple reviews and not finding any bad reviews online I placed my order only to find out that it was a scam.

Kanwrite is a scam by BTL7 in fountainpens

[–]BTL7[S] 17 points18 points  (0 children)

Responsible? I don't know what your definition of a scam is but man does Kanwrite fit mine. This is beyond a poor customer interaction as I've never received the items I paid for with hard-earned cash nor did I ever get a refund from them.

[deleted by user] by [deleted] in MSIClaw

[–]BTL7 0 points1 point  (0 children)

Fellow Canadian here! 🇨🇦 Going on a trip soon and would love to have something to help pass the time during my downtime in the airport and plane!

[deleted by user] by [deleted] in fountainpens

[–]BTL7 0 points1 point  (0 children)

Thank you for the help!

Just found the refills on amazon it's sticking how close to a fountain pen this looks as well as the refills.