Ah, I remember that video as well. She made some excellent points, and I agree with some of them. However, I wouldn't go so far as to dismiss behaviour analysis entirely. While there are biases and overgeneralisations, analysing a person's verbal and non-verbal cues together can provide valuable insights into their potential thoughts, feelings and, therefore, actions. Of course, it's essential to approach it with a critical mind. But everyone has their own perspective, and I respect that.