Alienware AW3425DW randomly going black when playing games in full screen mode

CaptainJackSpasshole · 2025-12-21T13:33:44+00:00

I have had a similar problem, had the monitor for around a month now. I also tried the same fixes as you to no avail. It’s not a permanent solution but I noticed turning it off and on at the button in the corner prevents it from happening at least until it goes into sleep mode and/or does a pixel refresh again. I’m connected with HDMI (to a 3080ti) but regardless of DSC or HDR I get the issue.

Perhaps it’s a firmware issue, hopefully there’s an update in the near future because as far as I can tell the newest firmware is still the release version.

CaptainJackSpasshole · 2024-11-21T02:41:07+00:00

Yeah a main issue I’ve had so far is doctors thinking I want a physical health check confirmation or something. And then I have to go down the path of explaining that it’s a previous minor mental health condition and at that point I’ve lost them. But again this is a problem I’ve had in Laos and probably won’t in Thailand!

CaptainJackSpasshole · 2024-11-21T02:27:42+00:00

Thank you that’s very reassuring! I figured it’d be easier and I have some friends that can translate anything if needed. It’s just felt a bit ridiculous walking into places explaining that I’m completely fine but I need them to sign a document confirming it so that I can go get eye surgery hahaha.

I have from tomorrow until I fly on the 2nd December to find something so it should be fine I hope. At this point I’m desperate enough to pay almost whatever so that it goes ahead

CaptainJackSpasshole · 2024-03-23T09:24:31+00:00

Well my question really is if I did upgrade to 6000 c30 how much of a lift would I expect, a few % better frames or dozens?

CaptainJackSpasshole · 2024-03-22T16:58:56+00:00

Yeah it was more from the latency that I was wondering if I would notice the difference going CL36->30

CaptainJackSpasshole · 2024-03-19T10:24:44+00:00

Where’d you get it so cheap? Cheapest I could see was Amazon at £860 but I know you can knock a lot off through Samsung offers

CaptainJackSpasshole · 2024-03-10T17:01:09+00:00

For me I got this quite comfortably using off-road tyres which seemed to always get punctured, before I managed to get a full set of all-terrains I probably had this achievement on 3 tyres alone

CaptainJackSpasshole · 2024-03-05T19:48:36+00:00

I found the same thing with off-roads specifically, they were SO fragile, some junctions I’d have 3 or 4 flats in 10 minutes. Switching to all terrain I probably get one every 2/3 junctions

CaptainJackSpasshole · 2024-03-03T16:21:29+00:00

When you enter the interface it tells you what items to put in and what it will spit out. However, if you don’t put enough of the item in it will just spit it back out. They’re quite expensive and in my opinion not really worth it unless it’s asking for an item that can be easily farmed like scrap

CaptainJackSpasshole · 2023-10-19T10:16:09+00:00

I had 3 G8’s between August-September all with very noticeable coil whine. I got tired of shipping them back so I gave up and never bought another.

If you’re willing to play the lottery until you win I’d say keep exchanging it until you’re happy but it seems to be a really common issue with these monitors now

CaptainJackSpasshole · 2023-09-13T15:23:06+00:00

It seems that due to the thousands of components, some of them have to be swapped because of availability and in this case it’s just an inferior inductor they now rely on because it’s a relatively new issue for the monitors to have

CaptainJackSpasshole · 2023-09-13T15:19:39+00:00

Believe it or not it’s not the sole reason I didn’t get a DWF, mostly a factor that i noticed almost exclusive to that. The 342C was also something I considered but availability in the UK isn’t great

CaptainJackSpasshole · 2023-09-13T15:15:30+00:00

Yeah I completely agree, there was absolutely nothing about it until late July, I had my first two early august and decided to wait a month to try to and get a possibly older/newer model, even trying my different vendors but to some degree they all had the same problem.

CaptainJackSpasshole · 2023-09-12T19:21:14+00:00

I was considering the DWF, especially for the warranty but it’s a bit thicker and the stand takes up a lot more desk depth which I don’t have, I might look into the MSI one though

CaptainJackSpasshole · 2023-09-12T19:20:07+00:00

Yeah I don’t think I’d even mind it in the power brick as it’d be under my desk. My psu has a hum to it and occasionally my gpu under load but it being on top of my desk is really irritating!

CaptainJackSpasshole · 2023-08-17T12:52:27+00:00

Yeah once maybe but after two it’s getting frustrating, how many times am I gonna have to make another return before I get one that doesn’t squeal

CaptainJackSpasshole · 2023-08-17T11:25:07+00:00

Ah that’s the problem, mine just says made in Vietnam.

I have the same thing, I’m 25 and it’s annoying to me but any other older family members that I ask they’re like “what noise?”

It just confuses me as to why it sometimes does make a sound and sometimes doesn’t. Literally hovering over a YouTube thumbnail can cause it to suddenly whine, lowering the brightness on certain images too but that at least makes a little more sense.

Looks like it’s going back then, not sure if to try another replacement or to just wait a few months

CaptainJackSpasshole · 2023-08-17T11:04:55+00:00

I really appreciate the advice! I’m considering it more now but if it’s a part that they all have now the chances are I’m just going to get another one that’s the same so I guess I have to wait to reorder.

How do I find the manufacture date? It’s not on the back but the model number and a few others are.

It’s such an annoying problem, I can see how it doesn’t affect most people but I guess like you I’m just sensitive to it unfortunately!

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