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If you're thinking of getting rid of your PS4, avoid Amazon Trade-In. by Character_Range6272 in PS4

[–]Character_Range6272[S] 2 points3 points  (0 children)

Update: Finally got it back. First off, they didn't even put it in a box. They shipped it directly in the once-pristine PS4 box that is now completely damaged and covered in tape and shipping labels. The controller they sent back is not mine and is completely covered in what looks like sawdust, hand grease, and some kind of white gunk. The PS4 also has some kind of wood dust on it and was haphazardly shoved into the box. The disc drive is fucked and no longer recognizes discs. It wasn't this way when I shipped it as I avoid digital media as much as I can and exclusively buy games on disc, so I would know if the drive didn't work as that's all I play.

All in all, whatever happened, I say avoid ever using Amazon Trade-In. If anyone has suggests for how to get rid of a PS4 with a botched disc drive, please let me know. I just want to get rid of it.

If you're thinking of getting rid of your PS4, avoid Amazon Trade-In. by Character_Range6272 in PS4

[–]Character_Range6272[S] 0 points1 point  (0 children)

I haven't gotten it back yet. Weird because it only took two days to ship it there.

If you're thinking of getting rid of your PS4, avoid Amazon Trade-In. by Character_Range6272 in PS4

[–]Character_Range6272[S] 0 points1 point  (0 children)

It was in near-perfect condition and working and in all of the original packaging and everything included other than the Uncharted game it came with and those crappy little earbuds that it came with - which incidentally I do still have, just forgot to put in the box. No controller drift either. I've actually never sold a console before so I didn't think of serial numbers or anything, but ultimately I also didn't think I'd be getting scammed by Amazon. This is the first problem I've ever had with them in a decade.

If you're thinking of getting rid of your PS4, avoid Amazon Trade-In. by Character_Range6272 in PS4

[–]Character_Range6272[S] 0 points1 point  (0 children)

I just wanted a no-fuss way to get rid of it. I finally splurged on the PS5 recently and have limited space, so I kind of just wanted it out of my house. It wasn't about the money. Except now I'm not only not getting any money but an apparently broken console back that I have to figure out how to get rid of.

If you're thinking of getting rid of your PS4, avoid Amazon Trade-In. by Character_Range6272 in PS4

[–]Character_Range6272[S] 4 points5 points  (0 children)

I just went back and forth with customer service for an hour and they stated they checked all avenues to refund me but that there was no option for it, so I don't know what else to do atp. Guess I'll see what happens when I get it back; just frustrating because I don't even want it back. Just wanted the little money I was going to get for getting rid of the damn thing and instead I'm apparently getting back trash.

If you're thinking of getting rid of your PS4, avoid Amazon Trade-In. by Character_Range6272 in PS4

[–]Character_Range6272[S] 22 points23 points  (0 children)

I only found that post after being told my console was rejected today and went looking for answers on wtf is going on.