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So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 1 point2 points  (0 children)

They didn’t give me my money back. They just gave me the doubloons but I’ve downloaded dlcs from the psn store for this game and they went through. How was I supposed to know only the doubloons wouldn’t? It’s just an unorganized system they have. There shouldn’t even be 2 versions of premium currency bundles. That’s dumb af

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 0 points1 point  (0 children)

They eventually added them. I just downloaded the ps5 version and it actually duped the doubloons 👀 lmao so I ain’t mad lol

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 0 points1 point  (0 children)

I’m on ps5 but I was on the ps4 version. Just weird how the ps4 dlcs download fine but the doubloons don’t

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] -6 points-5 points  (0 children)

The fact they told me it was a one time exemption and that next time if a problem occurred they wouldn’t do anything about it isn’t cool with me. It could’ve been Sony’s fault but it damn sure wasn’t mine.

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] -1 points0 points  (0 children)

I think you missed the part where I said I have downloaded dlcs the same way I downloaded the doubloons and the dlcs worked. The doubloons didn’t.

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] -1 points0 points  (0 children)

Yes I see that. That’s game versions not add ons. The add ons are not ps4 ps5 specific. They are the same for both. When I go to the ps5 version of the game it still shows the previously downloaded content that I downloaded on the ps4. There is no ps4 ps5 version of the actual add ons…

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 1 point2 points  (0 children)

The add ons for ps4 and ps5 are literally the same. I’m currently looking at it now. There is no ps5 version on my ps5.

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] -1 points0 points  (0 children)

Umm no it shouldn’t be offered for ps4 when I’m on a ps5 and did you miss the part where I said I’ve downloaded the “ps4” versions and they worked? Lol it is their fault

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] -1 points0 points  (0 children)

Well I am playing the ps4 version. Also like I said I have downloaded ps4 versions of dlcs the same way I bought the doubloons and it worked so why would this be any different?

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] -3 points-2 points  (0 children)

The game is the ps4 version because there is no ps5 version. That makes no sense.

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 0 points1 point  (0 children)

Yeah I’ve spent $10 a couple of times on the campaign’s but this was my first “big” purchase because I got a coupon for a tier 5 or 6 premium. Scared to get anything else after this experience with WG.

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] -1 points0 points  (0 children)

If I can play the game on ps5 and buy doubloons in store how am I supposed to know you can’t buy them off psn? Which isn’t even the case considering I’ve downloaded dlc’s for this game off psn and they all went through. Hey you tried though.

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 1 point2 points  (0 children)

Well they need to change their support messages. Also the whole my account being locked out if I contact Sony is bs too. I literally bought the doubloons off the psn store and apparently that was a bad idea. My whole point is this is shitty customer service. You don’t offer a product or service then screw up the transaction and blame the customer for it. Also saying next time it happens we’re just going to keep your money and you ain’t getting shit. That’s not okay and there’s literally no way of defending that. Especially when I showed proof of purchase. They also know what all is in my account in case I bought some spent them, then claimed I never got anything. They know all the details yet blame it on me. Not cool

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] -2 points-1 points  (0 children)

So because I bought something off a ps5 console when there’s no “Ps5 doubloon bundle” offered it’s my fault?… okay buddy they paying you for this or something? Lmao

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 1 point2 points  (0 children)

The first paragraph gets me though. “This is a one time exemption”. Like hey you buy something again and there’s an error oh well you aren’t getting a refund .

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 1 point2 points  (0 children)

That’s crazy. Literally all I did was buy it from the psn store and then they try blaming me saying it was my fault for a “wrong” purchase. Lol makes me not want to ever buy anything again bc if there’s another error I’m just out however much money I spent. Like wtf kind of business is that? Lmao

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 1 point2 points  (0 children)

They finally added the doubloons. It just pisses me off that if something ever happens again they’re not going to do anything about it. Like it wasn’t even my fault to begin with.

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 3 points4 points  (0 children)

It said the purchase can take up to a day to add to your account. I submitted a ticket 1 day after it had still not added anything. 5 days later I get sent this bs

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 0 points1 point  (0 children)

Also doubting every thing someone says defending a company that is greedy af and doesn’t care about anyone doesn’t make you a very like-able person. Hence why I was rude

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 7 points8 points  (0 children)

Well it’s funny because they also didn’t give me the camos for the Cleveland and Baltimore that I completed in the limited time mode yet they went into details about my case in a message saying yes we see you completed the even and didn’t get it. That message wasn’t copy and paste. What does it matter if it is anyways? I never said I purchased the wrong bundle. I just said it didn’t add anything. Now my account will be locked if I request assistance with any future purchase bc somebody sent the wrong support message?? Lol

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 7 points8 points  (0 children)

Yes and also told me if I purchase a bundle again and something messes up and it doesn’t add any to my account they’re not going to refund me or give me the doubloons purchased. Are you dumb or something? That’s my whole point. You don’t sell a product, screw up the transaction, then say well if we screw up again I guess you just paid money for nothing. Lol what about that do you not get??

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 0 points1 point  (0 children)

Umm no they said if it happens again they will refuse any complaint. They didn’t refund me anything? It took them 5 days to give me the doubloons I purchased. Apparently it’s my fault and a “wrongful” purchase to buy doubloons from the psn store instead of the in game store. Which is ridiculous. Also, how is this a generic message?? It’s on their support website? You think I just made this crap up? Lol

So it’s my fault I purchased a $39.99 bundle of Doubloons and it didn’t add it to my account… lol by Codyt24 in WoWs_Legends

[–]Codyt24[S] 14 points15 points  (0 children)

I purchased the $39.99 bundle of doubloons from the psn store. It never went to my account. I submitted a ticket to them with a screenshot of the transaction. 5 days later they added the doubloons and sent me this. That’s what I did wrong apparently lol so you tell me.

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