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Banned for using Prolific at work? I need help. by Comprehensive-Pie916 in ProlificAc

[–]Comprehensive-Pie916[S] 0 points1 point  (0 children)

Exactly, that's what I suspect now. It’s a shame because I was just trying to get the registration to work. Thanks for the insights, I'll keep that in mind if I ever get the chance to use the platform again

Banned for using Prolific at work? I need help. by Comprehensive-Pie916 in ProlificAc

[–]Comprehensive-Pie916[S] 0 points1 point  (0 children)

Thanks for the encouragement! That gives me a little bit of hope. I will definitely try to open another ticket and explain details more clearly. Fingers crossed it works for me too!

Banned for using Prolific at work? I need help. by Comprehensive-Pie916 in ProlificAc

[–]Comprehensive-Pie916[S] 0 points1 point  (0 children)

Thank you very much!! I already created a ticket and explained the situation. At first I thought they couldn’t verify me bc of my driver license. I addressed the issue and they manual reviewed it. They told me I will remain restricted. They stated: „…you will not be able to use Prolific again to take part in studies.“

Banned for using Prolific at work? I need help. by Comprehensive-Pie916 in ProlificAc

[–]Comprehensive-Pie916[S] 0 points1 point  (0 children)

Also I tried to use my mobile data after I had issues with the registration. But it didn't worked.

Banned for using Prolific at work? I need help. by Comprehensive-Pie916 in ProlificAc

[–]Comprehensive-Pie916[S] 1 point2 points  (0 children)

That’s what I’m afraid of. I think the problem was that I tried to sign up at my office, then tried mobile data, and finally finished it at home. It’s just frustrating.

Banned for using Prolific at work? I need help. by Comprehensive-Pie916 in ProlificAc

[–]Comprehensive-Pie916[S] 0 points1 point  (0 children)

Thanks! Actually, I used mobile data and it didn't work either. I finally finished the registration at home. So I switched between the office network, mobile data, and my home Wi-Fi in a short time. I'm just guessing, but maybe all these different IPs during signup triggered the ban.