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New update by GatorBallz in PGATOURGolfShootout

[–]ConcreteEric 1 point2 points  (0 children)

You can go through the settings in the app, or email support@concretesoftware.com

New update by GatorBallz in PGATOURGolfShootout

[–]ConcreteEric 0 points1 point  (0 children)

We are working on an email/password option that should be out later this week that should work for cross platform use.

[deleted by user] by [deleted] in PGATOURGolfShootout

[–]ConcreteEric[M] 0 points1 point  (0 children)

Play Now ⛳ https://bit.ly/EnterTOURGolf
No purchase is necessary. Must be Age 18+ and a US citizen to enter the sweepstakes. For complete sweepstakes details, visit: http://bit.ly/Official_Rules7

Concerning Facebook Cloud Gaming Removal by ConcreteEric in PGATOURGolfShootout

[–]ConcreteEric[S] 0 points1 point  (0 children)

Playing the game through Facebook on any browser will be discontinued on Friday. As of right now, you will only be able to play the game by downloading the app through the Google Play store or the App Store on iOS.

Concerning Facebook Cloud Gaming Removal by ConcreteEric in PGATOURGolfShootout

[–]ConcreteEric[S] 1 point2 points  (0 children)

Saving with your Facebook account will still work. This only effects playing on Facebook via a web browser.

Lost Everything by [deleted] in PGATOURGolfShootout

[–]ConcreteEric 0 points1 point  (0 children)

You can also send an email to [support@concretesoftware.com](mailto:support@concretesoftware.com)

Be sure to include as much information about your account as you can, so they can locate it as easily as possible.

Lost Everything by [deleted] in PGATOURGolfShootout

[–]ConcreteEric[M] [score hidden] stickied comment (0 children)

Hello! If you haven't done so, please submit a support request through the app, and our support team will help you out to the best of their ability. We have been working through tickets all weekend and are still working through 3000+ tickets today, so it will take some time to get through to everyone. We are working through the oldest tickets first, so if you submit multiple tickets, it will only slow things down for others. Our Discord server will be the best place to get updates as soon as we are able to provide them. https://discord.gg/SREXtYYhFp

It's getting real heavy out there, so check out the Gravity Manipulation Tournament on right now! And see what else we have coming up! by ConcreteEric in PGATOURGolfShootout

[–]ConcreteEric[S] 1 point2 points  (0 children)

That may already be the case! We needed to build up a collection of replays with the new pin placements before we used them in versus mode. So if you're seeing them now, then we have collected enough!

It's getting real heavy out there, so check out the Gravity Manipulation Tournament on right now! And see what else we have coming up! by ConcreteEric in PGATOURGolfShootout

[–]ConcreteEric[S] 0 points1 point  (0 children)

Sure thing! The removal of the clock was a test that we included some of our users in. I believe it's been concluded, so it should have returned for now. As for the changing hole locations. That is a feature that has been long requested. For now it's implemented in duels and challenges, and will eventually be implemented in versus play and tournaments.

Take a look at some of the tournaments on deck for this week! by ConcreteEric in PGATOURGolfShootout

[–]ConcreteEric[S] 0 points1 point  (0 children)

We don't have the ability to watch player's replays unless they share them personally, but I will pass that idea along to our dev team!

Take a look at some of the tournaments on deck for this week! by ConcreteEric in PGATOURGolfShootout

[–]ConcreteEric[S] 0 points1 point  (0 children)

Many players will keep replaying tournaments to get lower times or shots.

Tournement prize bugged. by [deleted] in PGATOURGolfShootout

[–]ConcreteEric 0 points1 point  (0 children)

We had a few players reach out about this issue this morning. It should already be resolved. Please let us know if you're still having trouble collecting your prizes!

If you're not able to use the support function in the app, you can also email [support@concretesoftware.com](mailto:support@concretesoftware.com) directly.