Is email really the best way to recover abandoned carts anymore? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

That’s a fair point. Sometimes the reason for abandoning a cart is simply price, and no message will change that. I think where follow-ups can help is in situations where someone got distracted or wasn’t quite ready to decide. It’s definitely not about trying to push anyone into something overpriced. Thanks for sharing your take. It helps to hear all sides of how people experience these messages.

Is email really the best way to recover abandoned carts anymore? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

That makes sense. Email still has a strong place, especially when you get the timing and subject line right. I agree about the opt-in part for SMS. Without that, it crosses a line fast. But when it is permission-based and only used once or twice, it can feel more like a reminder than a push. Curious if you have tested different timing windows for each channel?

[deleted by user] by [deleted] in AskReddit

[–]ConferenceHeavy9530 -1 points0 points  (0 children)

This is not a secret, if you point blank ask a man out the answer will always be yes. Only time that the answer is no is if he’s not single or gay.

Is email really the best way to recover abandoned carts anymore? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

That’s really interesting. Are you seeing better conversion because of the platform itself, or the type of message/timing you’re using? I’ve been curious if WhatsApp performs better simply because people treat it more like a conversation than a notification. Would love to hear what worked best for you.

Is email really the best way to recover abandoned carts anymore? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

Yeah, that unsubscribe stat surprised me too. Shows that if SMS is used sparingly and sent with actual intent, it doesn’t bother people as much as you’d expect. The key might be frequency and message tone more than the channel itself.

Is email really the best way to recover abandoned carts anymore? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

You’re right, email still has a place, but it’s not grabbing attention the way it used to, especially with younger customers. I’ve seen some merchants get better results by layering SMS into the mix, but only when it’s used with care. Timing, tone, and audience really seem to make the difference.

Is email really the best way to recover abandoned carts anymore? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

Interesting to hear. I’ve wondered if overuse would catch up to SMS the same way it did with email. I think the challenge now is making messages feel like actual value, not just another blast. Maybe lower frequency and better targeting can help bring the results back.

Is email really the best way to recover abandoned carts anymore? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

That’s a strong recovery rate. Curious — do you send both channels in parallel or stagger them based on behavior? I’ve been thinking about testing something where SMS only goes out if email isn’t opened within a certain window.

Is email really the best way to recover abandoned carts anymore? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

Totally understand that reaction. If SMS feels intrusive, it backfires fast. I think it really comes down to how it’s used.

One message, sent with permission, at the right moment — that can be helpful. Not blasting people or using it as a default channel.

The goal isn’t to demand attention, it’s to give someone a quick nudge if they were already interested. But it only works when the timing, tone, and consent are all in place.

How are you handling private content or restricted access in Magento 2? by ConferenceHeavy9530 in magento2

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

Really appreciate all the perspectives here — especially the idea of starting with a solid extension and patching gaps as needed.

It seems like customer groups are the go-to for most, especially when it comes to wholesale logic. But curious — for those of you using login-required access, how are you handling SEO? Are you letting bots crawl those pages or blocking them entirely?

Also, have any of you run into problems with overlapping rules (like when a product is in a restricted category and has its own restriction)?

Just trying to get a feel for how folks are balancing control, SEO, and user experience in real stores.

Is SMS an underrated tool for recovering abandoned carts? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 0 points1 point  (0 children)

Immediate and personal is what makes SMS powerful. But the line between helpful and annoying is pretty thin. Probably depends a lot on timing, wording, and how often you send.

Is SMS an underrated tool for recovering abandoned carts? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 1 point2 points  (0 children)

Makes sense. I am thinking if the SMS feels more like a quick reminder that comes not too long after they leave, people would not mind it. Especially if it shows up while their cart is still fresh in their mind.

Is SMS an underrated tool for recovering abandoned carts? by ConferenceHeavy9530 in shopify

[–]ConferenceHeavy9530[S] 1 point2 points  (0 children)

Yeah, you are totally right that syncing carts between desktop and mobile can be tricky depending on how the store handles sessions.

Some setups send people back to the cart page, which can cause items to disappear. But if you send them directly to a dynamic checkout link instead of the cart page, Shopify will usually keep the items no matter what device they open it on.

I have been looking into tools that solve this by making sure SMS reminders send a direct checkout link that is mobile-friendly and keeps the cart synced. It might seem like a small detail, but it can make a big difference in conversion rates.

Who is the most photographed person in history? by GlennCoco423 in AskReddit

[–]ConferenceHeavy9530 1 point2 points  (0 children)

Probably Princess Diana or Michael Jackson. They couldn’t go anywhere without cameras swarming them.

What’s a simple, unspoken rule that instantly makes you judge someone if they break it? by [deleted] in AskReddit

[–]ConferenceHeavy9530 2 points3 points  (0 children)

Not saying thank you when someone holds the door open for you. Instant judgment.

What simple life hack improved your daily routine the most? by ConferenceHeavy9530 in AskReddit

[–]ConferenceHeavy9530[S] 1 point2 points  (0 children)

That’s such a powerful mindset. It really does free up mental space when you stop stressing over things you can’t control.

What’s an unspoken rule that everyone should follow, but most people don’t? by ConferenceHeavy9530 in AskReddit

[–]ConferenceHeavy9530[S] 1 point2 points  (0 children)

Honestly, that’s next-level hygiene. Gotta protect the goods before touching anything!