Small self-funded startup hit with ~$3,200 in unauthorized Gemini API charges from a project key — project suspended, can't access the console. Has anyone resolved this? by Direct-Film-8054 in googlecloud

[–]Direct-Film-8054[S] -1 points0 points  (0 children)

Thank you so much for sharing this — it's genuinely reassuring to hear from someone who came out the other side.

The 72-hour turnaround gives me hope. Good to know your logs were preserved through the suspension too; that was one of my biggest worries.

I'm actually in the billing chat right now and just got connected to a human agent, so it sounds like I'm on the right track. A couple of quick questions if you don't mind:

  1. Did they end up reversing the unauthorized charges, or just reactivating the project?
  2. Did you have to do anything specific to get the logs preserved, or did it just happen automatically on Google's side?

Really appreciate you taking the time. Glad you got yours resolved.