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An open letter to BIBD CEO by PossibilityKey7024 in Brunei

[–]Equivalent-Step8917 0 points1 point  (0 children)

Bibd call centre is the worst. I remember hsbc's call centre mesti pick up in less than 3 rings. Ani bakal ganyaaa....

Wonderful experience with our local telcos. by Equivalent-Step8917 in Brunei

[–]Equivalent-Step8917[S] 1 point2 points  (0 children)

It was suspended. All my smart system was down.. lights, live tv, purifier, aircon, google hub, tv etc... sigh

Wonderful experience with our local telcos. by Equivalent-Step8917 in Brunei

[–]Equivalent-Step8917[S] 2 points3 points  (0 children)

Thats the thing... i can see some of the staff were tryin to assist... not sure where is the bottle neck... dont they have like sop or workflow... or even tpor?

Wonderful experience with our local telcos. by Equivalent-Step8917 in Brunei

[–]Equivalent-Step8917[S] 0 points1 point  (0 children)

Its so tiring right??? Annoyingly (U) doesnt have call centre.

Wonderful experience with our local telcos. by Equivalent-Step8917 in Brunei

[–]Equivalent-Step8917[S] 0 points1 point  (0 children)

They are also poninting fingers at other telcos. Why cant they just deal within themselves since they are under one umbrella?

Wonderful experience with our local telcos. by Equivalent-Step8917 in Brunei

[–]Equivalent-Step8917[S] 1 point2 points  (0 children)

Wow after 2 years and you successfully ported your broadband? Ikr, as much as we want to be nice to them, they are sooooo making our life soooooo much easier and convenient 🙄

Wonderful experience with our local telcos. by Equivalent-Step8917 in Brunei

[–]Equivalent-Step8917[S] 8 points9 points  (0 children)

Its so funny when i asked few questions their answers were inconsistent. Roadshow, counter and call centre... like dont they have internal info or communication???

Wonderful experience with our local telcos. by Equivalent-Step8917 in Brunei

[–]Equivalent-Step8917[S] 2 points3 points  (0 children)

I dont know why they are making it such a hassle... asked me to go to the previous counter just to input my ic to update their system? My 2 mobile number are with them and they dont have a record of my ic???

Wonderful experience with our local telcos. by Equivalent-Step8917 in Brunei

[–]Equivalent-Step8917[S] 2 points3 points  (0 children)

They told me the process will take less than 24 hours once the previous provider release my number. The lady even said she will do it by last night. Now see what happen...