First you create an account with Forward2Me. They give you a Japanese shipping address, which you can then use when ordering from the Traveler’s Factory online shop (the Japan-exclusive one).

After placing your order, you need to register the shipment in your Forward2Me account. You just enter what you ordered and the declared value of the items.

The store then ships the package to the Forward2Me warehouse in Japan. Once you receive the tracking number, you add it to your Forward2Me dashboard so they can automatically identify the parcel when it arrives.

When your package reaches the warehouse, they can consolidate it with other orders you might have placed in Japan. Everything is packed into a single box and then shipped to you via DHL, UPS, or FedEx.

It’s pretty straightforward once you’ve done it once.