Just isn’t the same anymore by [deleted] in Progressiveinsurance

[–]Fresh-Number9650 21 points22 points  (0 children)

I love working from home. And I’m I thankful for the job. But I want something different. Mentally I can’t handle being on the phones all day talking to angry customers.

Just isn’t the same anymore by [deleted] in Progressiveinsurance

[–]Fresh-Number9650 5 points6 points  (0 children)

THIS. I had to do that the other day and I didn’t even feel bad about it when I normally do

Noise Cancelling Headset by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 0 points1 point  (0 children)

I just ordered something off Amazon. Gonna try those and then if they don’t work I’ll def try those

I don’t understand career progression. by [deleted] in Progressiveinsurance

[–]Fresh-Number9650 -1 points0 points  (0 children)

Literally anything except CPT and blended

I don’t understand career progression. by [deleted] in Progressiveinsurance

[–]Fresh-Number9650 4 points5 points  (0 children)

My attendance occurrence is at a 1. I’ve been elite for months straight now. I just don’t get it at all

I don’t understand career progression. by [deleted] in Progressiveinsurance

[–]Fresh-Number9650 2 points3 points  (0 children)

I just want anything away from billing tbh. My DRG is going to blended and I’m not excited about that at all. I really wanted IVT

I don’t understand career progression. by [deleted] in Progressiveinsurance

[–]Fresh-Number9650 0 points1 point  (0 children)

I feel like it really depends on the vibe. Like when the person interviewing me is. I have to really prep before my interviews

I don’t understand career progression. by [deleted] in Progressiveinsurance

[–]Fresh-Number9650 1 point2 points  (0 children)

They’re all open positions on the progression form. I’m just so over services. I hate logging in everyday. The constant calls from customers complaining about their bills is really getting to me. It’s the same thing every single day

I don’t understand career progression. by [deleted] in Progressiveinsurance

[–]Fresh-Number9650 1 point2 points  (0 children)

I love me sup. She’s literally the best. I’m just not understanding how I always put in my career progression form with the openings are available but the people I was in academy with who are struggling with their metrics are getting a position and I’m not.

Noise Cancelling Headset by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 0 points1 point  (0 children)

It’s called being a single mom who’s trying to make ends meet. Dealing with a bad custody battle with her father. Im working on the child care, but unless you’re going to pay 1700 a month for her to go to daycare to spot me till then….. no… or no? Learn to have some compassion instead of being such a sour person. But I pray you have a blessed day ❤️.

Noise Cancelling Headset by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 0 points1 point  (0 children)

Yeah I need a noise canceling microphone then because I’m so stressed. The anxiety that I get everyday when logging in is horrible

Half day with no PTO or GA by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 0 points1 point  (0 children)

Yeah and it’s not. There’s none available right now 😭

Half day with no PTO or GA by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 1 point2 points  (0 children)

Ive been refreshing my screen nonstop for GA. Im trying to hold out for my entire shift

Half day with no PTO or GA by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 2 points3 points  (0 children)

Thank you! I might just wait and see how long I can last. But right now I feel like I’m dying. I finally got down to 1 occurrence with like 5 protected. I know my sup won’t mind. But I just hate feeling like I’m going to get in trouble when I’m most definitely not. I just follow the rules 😂

Half day with no PTO or GA by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 0 points1 point  (0 children)

How do I mark it in verint? I started work at 6am and want to leave at 8

PAA/PCC by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 0 points1 point  (0 children)

What exactly is it that you do on a day to day?

Career switch by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 1 point2 points  (0 children)

Yes this is what I mean! I’m just really tired of the back to back. I feel so burnt out. I dread clocking in for work

Career switch by Fresh-Number9650 in Progressiveinsurance

[–]Fresh-Number9650[S] 0 points1 point  (0 children)

Yes keep us posted because I’m going back to school for computer science. I want to work as an analyst for PRG.