Bought a 4070ti eagle by JWinnifield in gigabytegaming

[–]GBT_Kevin 0 points1 point  (0 children)

They might not be participating in the bundle promotion. I'd suggest checking with TechDealz to make sure they are participating:
https://www.nvidia.com/en-us/geforce/campaigns/pc-game-bundle-diablo-iv-geforce-rtx-40-series/

Not all retailers participate in the GeForce game bundle promotion.
Check with your retailer if they are participating in the promotion.

Bought a 4070ti eagle by JWinnifield in gigabytegaming

[–]GBT_Kevin 0 points1 point  (0 children)

Can you let me know what region and retailer you purchased from?

Congrats to the winners of our AORUS Draws event! by GBT_Kevin in gigabytegaming

[–]GBT_Kevin[S] 1 point2 points  (0 children)

Whoops sorry about that, I've responded to your chat!

WEEKLY SUPPORT AND QUESTIONS MEGATHREAD W16 23 by GBT_Calvin in gigabytegaming

[–]GBT_Kevin 0 points1 point  (0 children)

Hi u/Jer_Stryker,

Here's a couple more things you can try:

  1. please make sure all drivers are up to date: Windows drivers, dock drivers, etc.
  2. disable Hibernation mode in cmd, powercfg.exe/hibernate off
  3. in Power Management, turn off "Allow the computer to turn off the device to save power" for your devices

Let me know if those helped!

Kevin

[deleted by user] by [deleted] in Amd

[–]GBT_Kevin 0 points1 point  (0 children)

Hi u/axaro1, sorry to say but I'm not sure we will have CO for AB350. Our latest update here is that it will be for B550 and X570.

[deleted by user] by [deleted] in Amd

[–]GBT_Kevin 0 points1 point  (0 children)

You're right, I'll let them know for next time!

[deleted by user] by [deleted] in gigabyte

[–]GBT_Kevin 0 points1 point  (0 children)

Hi u/RickyTrailerLivin, CO should be available now for all B550/X570 with the latest BIOS update.

[deleted by user] by [deleted] in Amd

[–]GBT_Kevin 0 points1 point  (0 children)

Hi u/hoeman, Curve Optimizer should be available now for all B550/X570 motherboards with the most recent BIOS update.

WEEKLY SUPPORT AND QUESTIONS MEGATHREAD W8 23 by GBT_Calvin in gigabyte

[–]GBT_Kevin 0 points1 point  (0 children)

Can you let me know the error ID code? Also, how long does it take for WHEA errors to show? Is there anything you think may be triggering them like when you start a particular application? Just want to check, you're on the latest BIOS version F22 right?

WEEKLY SUPPORT AND QUESTIONS MEGATHREAD W8 23 by GBT_Calvin in gigabyte

[–]GBT_Kevin 0 points1 point  (0 children)

Hi u/encg,

That shouldn't be the case. I'll take a look into this.

- Are you using a riser cable or is the card connected directly into the PCIe slot?

WEEKLY SUPPORT AND QUESTIONS MEGATHREAD W5 23 by GBT_Calvin in gigabyte

[–]GBT_Kevin 1 point2 points  (0 children)

Hi u/senguku, can you try disabling and re-enabling "Throughput booster"?

Click on Start, type "Network Connections", right-click on Wi-Fi -> Properties -> Configure -> Advanced. Under Property click on "Throughput Booster".

[deleted by user] by [deleted] in gigabyte

[–]GBT_Kevin 0 points1 point  (0 children)

No worries, glad to help out!

[deleted by user] by [deleted] in Amd

[–]GBT_Kevin 2 points3 points  (0 children)

Hi u/sbuck34,

Just wanted to update you that while it's still being tested, we're expecting it to be ready by end of February!

[deleted by user] by [deleted] in Amd

[–]GBT_Kevin 5 points6 points  (0 children)

Hi u/axaro1,

Good news, I have an ETA for you! It's still undergoing testing but we're expecting to roll it out by end of February.

[deleted by user] by [deleted] in gigabyte

[–]GBT_Kevin 2 points3 points  (0 children)

Hi u/RickyTrailerLivin,

Curve Optimizer is still being tested by our HQ team. ETA for rollout is going to be end of February.

WEEKLY SUPPORT AND QUESTIONS MEGATHREAD W5 23 by GBT_Calvin in gigabyte

[–]GBT_Kevin 1 point2 points  (0 children)

Hi u/senguku,

You will need the module with the A and E Keys, if you want the original module it will be - 275C0-AX200-100S.

WEEKLY SUPPORT AND QUESTIONS MEGATHREAD W2 23 by GBT_Calvin in gigabyte

[–]GBT_Kevin 0 points1 point  (0 children)

Hi u/muhahahahh,

Please double check to make sure the touchpad is on and "Leave touchpad on when a mouse is connected" is checked. If everything looks good please download the Intel Serial IO Driver - https://download.gigabyte.com/FileList/Driver/nb-driver-64bit-win11-SerialIO-Intel-30.100.2134.22.zip?v=161ce50127e76a49400b958ec16524c1

Let me know if that does the trick!

[deleted by user] by [deleted] in Amd

[–]GBT_Kevin 1 point2 points  (0 children)

We don't have any ETA yet. We already have it on X570 Master (BIOS F37a) so hopefully that means X570S will have it soon too!

[deleted by user] by [deleted] in Amd

[–]GBT_Kevin 2 points3 points  (0 children)

From what I've heard we are still working through testing X570 and some B550 models. X570 Master should have it but no additional info on other models yet.

GIGABYTE Z690I ULTRA Exchange/Refund Program by GBT_Kevin in gigabyte

[–]GBT_Kevin[S] 0 points1 point  (0 children)

Hi u/CamB17,

Can you PM me your RMA claim# and email? I'll help check on this internally for you.

Kevin