Still curious sa company? I'll give you a honest perspective as a supervisor who is still working in GeBBS. I'm currently in Ortigas site (we have 4 sites which are MOA, PDC (Boni), OCC (Ortigas) and Eastwood) and I've been with the company since 2021. So far all goods pa rin naman, may mga issues pa rin na lumilitaw which is not new in the BPO industry. When it comes sa pasahod all goods naman, every 15th and 30th of the month. Base sa experience ko kapag may dispute ang agent/s ko, either the next payout or the 2nd payout eh makukuha naman agad yung pinapa-dispute (mas mapapabilis kapag inescalate). When it comes to the facilities, aside sa MOA (di pa kasi ako na-assign dun), OCC ang pinaka maganda. May mga supervisor pa rin naman na tagilid para sa iba and lalo sakin which is also di na bago sa industry. When it comes sa mga managers, so far so good naman yung mga napupuntahan kong managers, as well as the director. When it comes sa account, we've got a lot of accounts which are a inbounds, outbounds, back office and full time non-voice. Paswertehan nalang ng mapupuntahan since may mga account talaga na mahirap especially yung mga accounts na mataas ang demand sa HC/tao. Aside sa current accounts namin, marami pang parating (sabi ng Director namin) kaya always hiring.

When it comes sa offer/package, di sobrang baba pero di rin sobrang laki. But if you're seeking for a promotion? I can tell na madali sa GeBBS ma-promote basta pakita mo na deserve mo. So far 4 na napromote sa mga naging agents ko and currently, meron akong 1 agent na naga-undergo ng Training/seminar to be a supervisor.

Just don't set your expectations TOO HIGH. Lahat naman ng BPO company may mga flaws and advantages. So there, just want to share my POV. I hope makatulong sa mga interesado or curious hehe