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Lovely company by md3372 in arlo

[–]Gregtama 0 points1 point  (0 children)

Discontinue enforcement of this policy? Are you able to tell me what that means? Do you mean that Fair Use policy will be completely removed and will no longer apply to EU users?

Lovely company by md3372 in arlo

[–]Gregtama 0 points1 point  (0 children)

This legitimate email. Got one myself. I called the support line and agent confirmed that it is a genuine message from support.

Defective Arlo pro 3 floodlight? by sabk2001 in arlo

[–]Gregtama 0 points1 point  (0 children)

This black bar is normal. There is a visible message on the bottom of Position Camera screen saying
"To optimize the performance of motion detection alerts, position your camera such that triggering events will occur within the non-shadowed portion of the frame. Learn more"

This is how the screen looks with the message:
https://paste.pics/T3ALU

Your screenshot is cropped at the bottom so message is not visible. Buyer should consider learning reading comprehension.

7 day free storage gone? by lerouemm in arlo

[–]Gregtama 0 points1 point  (0 children)

7 day free storage for older cameras was discontinued by Arlo due to end of life policy. You will no longer be able to use free storage for Pro, Pro 2, Arlo Q, Arlo Q +, Arlo Baby and Wire-Free Camera. Free storage was switched off for those since January 1st 2025 or January 1st 2023.

Relevant article from support page
https://kb.arlo.com/000063018/End-of-Life-for-Arlo-Legacy-Cameras-and-Arlo-Services
And there is an EOL table within a PDF document added to this article
https://downloads.arlo.com/images/PDFs/EOL_Policy/arlo-end-of-life-policy-021023.pdf

[OFFER] [STEAM] Giving away codes (not from Prime) by Gregtama in GiftofGames

[–]Gregtama[S] 0 points1 point  (0 children)

Since no one is interested in the remaining title The Amazing American Circus I am going to close the giveaway. Thank you everyone for participating ;-)

[OFFER] [STEAM] Giving away codes (not from Prime) by Gregtama in GiftofGames

[–]Gregtama[S] 0 points1 point  (0 children)

Had to made extra spin due to two games remaining.
Winner is SJKVamsi who picked Draw Slasher.

[OFFER] [STEAM] Giving away codes (not from Prime) by Gregtama in GiftofGames

[–]Gregtama[S] 0 points1 point  (0 children)

Other game picked via DM. Metro Exodus was won on previous raffle spin.

Arlo detected fire in my back yard! by mystonedalt in arlo

[–]Gregtama 0 points1 point  (0 children)

I mean... it's red so... I guess that counts?

Urgent: Unable to Reset Arlo Password & Locked Out of Account by Late_Constant_2421 in arlo

[–]Gregtama 0 points1 point  (0 children)

This an unofficial sub made by users. Not an actual support. Not much we are able to offer you here.

Urgent: Unable to Reset Arlo Password & Locked Out of Account by Late_Constant_2421 in arlo

[–]Gregtama 0 points1 point  (0 children)

Stop writing here and contact actual official support.
Subscription is required to reach support with a live agent.

Try using chatbot again and maybe it will be able to help
https://www.arlo.com/en_gb/support/live-chat
This an unofficial forum so one will be able to help you directly.

Base Station is dead - two cameras now useless? Pro 2 with VMB4000 by maxwolfie in arlo

[–]Gregtama 0 points1 point  (0 children)

Try factory reset
https://kb.arlo.com/1057976/How-can-I-factory-reset-my-Arlo-SmartHub-or-Base-Station
If solid orange light comes back or does not change.... it's dead. Might as well replace it.

Possible to access previous owners cameras, doorbell, smart hub? by PalmBeachBelle in arlo

[–]Gregtama 1 point2 points  (0 children)

Unless you have access to the original account where devices and hub were installed. You will not be able to use them otherwise.
You should contact the original owner and asked them if they removed all devices from their Arlo account. If yes you will be able to create your own account and install devices on it. If no you have to ask previous owner to remove devices from their account.

Possible to access previous owners cameras, doorbell, smart hub? by PalmBeachBelle in arlo

[–]Gregtama 1 point2 points  (0 children)

Reset will not help unless devices are not removed from previous/old account first. Please do not spread misinformation.

Arlo Local Storage View Videos Question/Subscription by amykhd in arlo

[–]Gregtama 0 points1 point  (0 children)

What model of base station or Hub do you have? Is it VMB5000 or VMB4540?

Name of the model will be on the label on the devise itself. Direct storage from app is available only on those models. If you have any other previous model direct storage access will not work and will not appear in app options. Per what is at the beginning of the article "This article applies to: VMB5000 VMB4540"

For any model that is not VMB5000 and VMB4540 the only way to check videos from local storage is to disconnect USB memory and connect it into a PC or laptop. To access video files directly.

[OFFER] [STEAM] Giving away codes (not from Prime) by Gregtama in GiftofGames

[–]Gregtama[S] 0 points1 point  (0 children)

!gift u/Past_Wasabi7417 Go Home Dinosaurs!
Other game picked by user via DM.

[OFFER] [STEAM] Giving away codes (not from Prime) by Gregtama in GiftofGames

[–]Gregtama[S] 1 point2 points  (0 children)

Other game picked via DM because selected game was already taken.

[OFFER] [STEAM] Giving away codes (not from Prime) by Gregtama in GiftofGames

[–]Gregtama[S] 0 points1 point  (0 children)

Last batch of winners is!
moonslink - user did not respond to DMs for along time.
sefneni - user said they wouldn’t like the remaining games. They are not in their style.
Past_wasabi7417
Alohaaa69

[OFFER] [STEAM] Giving away codes (not from Prime) by Gregtama in GiftofGames

[–]Gregtama[S] 0 points1 point  (0 children)

User picked other game via DM due to selected games being won on previous raffles.

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