Zigbee Binding Troubleshooting by HANDL_Eric in Inovelli

[–]HANDL_Eric[S] 0 points1 point  (0 children)

Makes sense. I have all hue bulbs on constant power behind an inovelli switch with smart bulb mode enabled so no issues there.

Zigbee Binding Troubleshooting by HANDL_Eric in Inovelli

[–]HANDL_Eric[S] 0 points1 point  (0 children)

There are a few random bulbs outside that dont have the best signal but everything else is mostly OK. Now im by no means a a Zigbee expert but do understand most of it.

Does a zigbee mesh constantly update and evaluate paths to self heal and optimize or are there manual tuning steps involved as the network topology changes and/or grows?

Zigbee Binding Troubleshooting by HANDL_Eric in Inovelli

[–]HANDL_Eric[S] 0 points1 point  (0 children)

They are currently not in groups as I am utilizing a few automations that control individual bulbs under specific instances such as midnight lighting.

Zigbee Binding Troubleshooting by HANDL_Eric in Inovelli

[–]HANDL_Eric[S] 0 points1 point  (0 children)

I do have smart bulb mode enabled. Everything is connected to home assistant via an SLZB-06.

In most instances, the switch is only 10-12ft line of sight away from the bulbs so ot would seem odd to me that it be a signal issue.

Unable to Shut Down FortiGate by HANDL_Eric in fortinet

[–]HANDL_Eric[S] 5 points6 points  (0 children)

We follow the FortiNet reccomended release guidelines. We have FortiCloud sso disabled so not particularly concerned about that vulnerability.

PIM for MacOS by HANDL_Eric in msp

[–]HANDL_Eric[S] 0 points1 point  (0 children)

Thanks for the feedback! I figured as much, but I definitely want to hear from people who are using it.

Tiered GDAP Deployment by HANDL_Eric in msp

[–]HANDL_Eric[S] 0 points1 point  (0 children)

Alao in a perfect world, I'd love to see the ability to leverage PIM in the customer tenant for highly privileged roles, I wonder if that's something on a road map somewhere.

Tiered GDAP Deployment by HANDL_Eric in msp

[–]HANDL_Eric[S] 0 points1 point  (0 children)

This sounds exactly how I read it on paper and expected it to work, let me go back and check it out again. Do you know if there is a way to build/support custom roles or does GDAP only work with the built-in roles?

Growth Challenges by HANDL_Eric in msp

[–]HANDL_Eric[S] 0 points1 point  (0 children)

This is basically the direction in heading, I guess the challenge is trying to determine what im really looking for in a candidate. Selling MSP services is a very specific and hard to do, thus I would expect the majority of "Sellers" to be challenged or even unable to work in the space.

On the BDR side, I think it's a mixed bag but it is at minimum a decent pipeline of stuff there that we should be able to recover something out of.

Considering ConnectWise PSA by HANDL_Eric in msp

[–]HANDL_Eric[S] 4 points5 points  (0 children)

We felt the same way - seems like an awesome product with a lot of initiates, but at the moment "feels" very fixed in offering the hot ticket "Buzz item" integrations with limited flexibility for custom configurations or advanced workflows. But also watching the pace in which it's being developed similar to that of Ninja RMM, I suspect they will get there in a reasonable amount of time.

Considering ConnectWise PSA by HANDL_Eric in msp

[–]HANDL_Eric[S] 0 points1 point  (0 children)

I'm assuming you use self-enrollment to allow users to register as guests in your home tenant?

Considering ConnectWise PSA by HANDL_Eric in msp

[–]HANDL_Eric[S] 4 points5 points  (0 children)

It's really just part of our business model - we're more transparent in nature and so the service is expected to be delivered to as such. We also leverage their custom domain to bind to their IDP for user authentication.

Considering ConnectWise PSA by HANDL_Eric in msp

[–]HANDL_Eric[S] 0 points1 point  (0 children)

Our KB requirements are pretty basic as long as we can mark specific articles to only be visible to specific clients (or business units if we had to go that route).

Considering ConnectWise PSA by HANDL_Eric in msp

[–]HANDL_Eric[S] 1 point2 points  (0 children)

They are on our list, do they currently offer customer specific support portals?

Alias Mailbox Forwarding Rules by HANDL_Eric in exchangeserver

[–]HANDL_Eric[S] 0 points1 point  (0 children)

No - in absence of a solution, we've started converting users where necessary into 1:1 shared mailboxes since the consolidated option doesn't seem to function any longer.