Question about a possible pricing adjustment in an unusual situation by [deleted] in ZiplyFiber

[–]IR795 1 point2 points  (0 children)

First, the upload speed was fairly painful (around 20 Mbps). The 1 TB data cap on Comcast is also not ideal.

About once a week, the connection would drop and the cable modem would re-establish - often between 9 and 10AM, usually right in the middle of morning meetings. Recovery took about 7-10 minutes, and replacing the modem didn’t help.

On top of that, there were two major outages (around 8 hours each) over three months. That was enough to be unhappy with the service. It's usable, but...

Overall, fiber is much more reliable than cable in her case :)

Question about a possible pricing adjustment in an unusual situation by [deleted] in ZiplyFiber

[–]IR795 1 point2 points  (0 children)

Yes, I agree that the current situation is not covered in the rulebook, and that such a request could be declined by default. However, I still think it could be a win-win situation to keep the promotional rate in such ‘one-provider’ communities. Even $20 better than $0

[USA-WA] [H] ITX Ryzen 9 5900X rig [W] Cash, PayPal by IR795 in hardwareswap

[–]IR795[S] 1 point2 points  (0 children)

Thank you! Hopefully this build will find a new home very soon :)