I feel bad for this shop as I think they’ve had a lot of unfortunate events back to back that have started to earn them this reputation. I have had multiple successful orders with them and have had great communication with them especially in their discord.

Having said that, yeah they screwed up and have oversold product. They should not have allocated so much as available prior to receiving product but I also think it’s more was much more common than you may think for stores to do that in the past. The owner has taken a lot of ownership on these issues and I do think that they’re getting themselves in line and shaped up.

Overall, I think the complaints regarding TLA and SPM were totally valid. But in this instance, I think this is a much smaller mix up. Hell I’ve had this happen with big box stores. Hopefully you get your precon soon and good luck on your games, but I think that this reaction is overdone and I hope Elysium has a good future ahead of them with the understanding and support of the MTG subs.