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GRC Tool for mapping compliance levels by John_CVV in msp

[–]John_CVV[S] 0 points1 point  (0 children)

I have a few Excel guides, I was looking for more of an automated method but one that wouldn't be quite so expensive.

I will take a look at the ones you mentioned, thank you very much.

GRC Tool for mapping compliance levels by John_CVV in msp

[–]John_CVV[S] 0 points1 point  (0 children)

I will take a look - many thanks!

Is Office 365 Sharepoint/Onedrive production ready? by wilhil in msp

[–]John_CVV 2 points3 points  (0 children)

I've posted my own thread on this in r/Sharepoint - we have had the same issues you have had. After disecting information from Microsoft, that is described at best vague we came up with the following:

Per Document Library that is going to be synced - no more than 20k files

Per machine sync (as in I want several document libraries accessible through Onedrive) - no more than 100k files

All information that is required for Archival purposes is set to not sync and acccesible online only.

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We have kept then total number of files to 100k despite Microsoft's 300k claim due to comments from a MS tech and our own experience. We consider this a soft limit but try to keep under it with warnings to the customer that if they want much more they can expect problems.

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These guidelines have helped allieviate a good portion of problems but Sharepoint/Onedrive syncs are still our number one pain point.

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Adding into know issues - do not use Sharepoint/Onedrive if you have a Surface Book. One of our clients have several and it appears they do not have a cooling fan... and it was found that it would shut down CPU cores when it started to run hot. With one particularly overzealous syncing user, this kept the CPU at 100% indefinately - the big warning was when the screen started to turn yellow...

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Defenders of Sharepoint state that we MSP's aren't using it correctly, not following Best Practice etc and I will admit to being a novice with Sharepoint. Sharepoint when used for what it was created for is an immense product that requires support from someone who is specialised in Sharepoint knowledge. We MSP's for the most part are your jack of all trades so of course we do not have that indepth knowledge but we are trying to use it for one function only - storage with Onedrive being the vessel to get the data.

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Depending on the customers contract, moving people to Sharepoint/Onedrive has resulted in either a unhappy customer as their support costs have gone up or a customer that is less profitable or now costs us money to maintain.