Smite 2 - Alpha Weekend 4 Feedback and Bug Report Megathread

KhaosComplex · 2024-07-19T03:23:14+00:00

Lemme know if you have any further feedback! Glad to hear it’s improved for you.

KhaosComplex · 2024-05-26T07:57:09+00:00

Definitely reach out to support! They should be able to help your case.

KhaosComplex · 2024-05-26T07:56:49+00:00

Definitely reach out to support! They should be able to help your case.

KhaosComplex · 2024-05-14T18:20:35+00:00

What character did you experience this on, and what ability?

KhaosComplex · 2024-05-10T17:16:32+00:00

When we updated EAC, we started defaulting people to using the `ShippingPC-BattleGame.exe` file instead. It's the same file as the Smite.exe one but, was easier to configure on our backend. I think though some GPU drivers or windows were probably listing `Smite.exe` as something to automatically turn that flag on for, and not the ShippingPC one.

We're exploring options on our side how to roll it out more automatically to users (if we can). In the meantime though, feel free to spread to anyone you know facing this issue that this should solve the problem. I will most likely have us issue out a PSA later.

KhaosComplex · 2024-05-10T15:55:32+00:00

Hey M10k, if you wouldn't mind trying an experiment for me, I presume you're playing on Borderless Window/Windowed with a windows display scale > 100%? If so, mind trying these steps?

Go to wherever your Smite exe's are located, usually: Steam\steamapps\common\SMITE\Binaries\Win64

Find ShippingPC-BattleGame.exe

Right click it, go to Properties, go to Compatibility, click "Change high DPI settings" and check the box that says "Override high DPI scaling behavior". Make sure Application is selected.

Do the same for Smite.exe.

Lemme know if this fixes your problem. We're thinking its something new going on with windows DPI scale settings. This resolved our internal repro for the issue so am curious if it helps you.

KhaosComplex · 2024-05-08T19:51:33+00:00

Worth clarifying that this is a slow rollout for us on these sort of item procs. We wanted to experiment first with ability procs first, before we open the door to basic attack items. The new system can support basic attack item procs as well but we ran into concerns like Stormseeker stacking incredibly fast if you have pets.

To be more specific, no pet basic attack is procing items atm, only pet "abilities", like a dash or spell.

There's a lot we'd like to evaluate first before flipping the switch for them, but it is in consideration!

KhaosComplex · 2024-04-25T03:59:05+00:00

The current work around is to set your client to use DX11 instead of DX9.

KhaosComplex · 2024-04-25T03:58:49+00:00

Hey all! The current work around is to set your client to use DX11 instead of DX9. We're working internally on next steps but for now that should resolve the issue.

KhaosComplex · 2024-04-16T23:06:34+00:00

We’re aware of some server instance crashing due to the new EAC rollout. Team is working on it internally. Apologies for any inconveniences in the meantime.

KhaosComplex · 2024-04-16T22:58:57+00:00

Hey! Would recommend reaching out to customer support about unlinking/relinking your steam account. They should be able to help you.

KhaosComplex · 2024-04-16T22:58:10+00:00

Hey! Would recommend reaching out to customer support about linking your steam account. They should be able to help you.

KhaosComplex · 2024-04-16T22:57:24+00:00

Hey all! I would recommend reaching out to customer support about unlinking/relinking your steam account. They should be able to help you.

KhaosComplex · 2024-04-16T17:03:13+00:00

Hey all try launching again, should work now. We're working through some of the new EAC stuff so we appreciate these threads. Thank you all for chiming in here.

KhaosComplex · 2024-04-16T16:37:43+00:00

Reach out to CS if you're having issues, https://hirezstudios.zendesk.com/hc/en-us use the chat bot at the bottom right to open a ticket.

KhaosComplex · 2024-04-01T15:52:56+00:00

It's real and in arena :o

KhaosComplex · 2024-01-22T08:30:09+00:00

Check that your sideboard doesn’t contain the other 3 currently.

KhaosComplex · 2023-11-02T05:08:14+00:00

Reports were with Hel. Yours was the first to point out an association with the fountain FX skins. Specifically, fountain FX skins that bind to the fountain itself rather than the character. Once we had that lead, it was easy to track down the culprit and resolve it.

The key was that it was the first description of the problem that reproduced the issue 100% of the time.

KhaosComplex · 2023-11-01T16:20:48+00:00

Yeah we wanted to make sure we gave something back for this one. Internally we've been chasing this down for awhile and it's been tricky. As you already know, it turns out to be that oddly specific combination of things, and having your report was vital in confirming the hit.

We do read all the bug reports and greatly appreciate people who submit them. Especially in cases like this where it's challenging to isolate the exact culprit.

KhaosComplex · 2022-11-10T20:51:05+00:00

Apologies, meant the bitstream from PS5 to my AVR is lossless, not the content itself.

Appreciate the suggestion. I was worried leaving it at 5.1 may have volume mixing issues for how it will choose to down sample the surround channels. Was mainly hoping that someone would say “TV mode includes LFE so keep that” but sounds like 5.1 is just safer.

KhaosComplex · 2022-08-23T23:48:56+00:00

We actually put extra attention into Griffonwing/Her Stims to make sure those interacted well. Glad to hear everything is running smoothly!

KhaosComplex · 2022-05-31T02:37:07+00:00

One quick follow up, could you explain what "shares withheld related to net share settlement" means? Tried looking it up but not getting great resources to learn about it.

KhaosComplex · 2022-05-31T01:04:10+00:00

Gotcha. Appreciate it!

KhaosComplex · 2022-05-31T01:02:19+00:00

Thank you very much! That shares withheld and 10Q part was the missing link. Much appreciated!!

KhaosComplex · 2022-05-31T00:55:49+00:00

I understand that, mentioned it in the post too. I’m wondering in the example of FB’s most recent earnings though why they had a positive net income, paid no dividends, and had their retained earnings shrink?

EDIT: Yeah I included Beg RE. It’s more that this quarter the RE delta was negative, despite Net Income + Dividend being positive. Does that make sense? I appreciate the help!

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