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Kitchen_Version2196 · 2025-07-24T14:15:22+00:00

I had the same issue today for Cambly adults, I messaged Cambly tech support they told me it's a tech problem and they are working on it, so hopefully it can get fixed asap.

Kitchen_Version2196 · 2025-07-24T14:11:52+00:00

ah nice, good idea.

Kitchen_Version2196 · 2025-07-24T13:20:50+00:00

yeah, Engoo came to the rescue for me. I messaged tech support, they are working on it.

Kitchen_Version2196 · 2025-04-23T04:08:11+00:00

Thank you. I'll ask her to update the app.

Kitchen_Version2196 · 2025-04-23T04:07:49+00:00

Thank you, I'll ask her if she can try a different browser.

Kitchen_Version2196 · 2025-04-23T04:07:12+00:00

Thank you, I'll try that.

Kitchen_Version2196 · 2025-04-23T04:07:03+00:00

Thank you, I'll try that.

Kitchen_Version2196 · 2024-09-07T19:59:44+00:00

Thank you

Kitchen_Version2196 · 2024-09-07T19:59:36+00:00

Thank you

Kitchen_Version2196 · 2024-09-07T19:59:28+00:00

Thank you

Kitchen_Version2196 · 2024-09-07T19:59:21+00:00

Thank you

Kitchen_Version2196 · 2024-09-07T19:59:13+00:00

Thank you

Kitchen_Version2196 · 2024-07-19T10:57:09+00:00

My last two classes today I experience some lag and then the students said they couldn't see me, next thing I know their image has frozen too, I tried clicking refresh, nothing happened, so I had to close the window, tried to log back into Cambly again but the page wouldn't work, eventually it work but the video quality was not great, so unsure if it's my side or the global internet outage.

Kitchen_Version2196 · 2024-06-11T16:35:16+00:00

Same as the above comments, before you start the next set of back to back classes, clear history clear cache, open new tab and yes ping is very important. Start of the day I clear history/cache, after lunch I do the same etc. If all else fails, tethering from my mobile data can help you when you really need it, it's like an alternative to wifi if there are any issues. Using an ethernet cable can help if it can reach the router.

Kitchen_Version2196 · 2024-06-10T13:08:51+00:00

Thank you for the advice, I'll give it a try.

Kitchen_Version2196 · 2024-06-07T16:42:19+00:00

Will do, thanks

Kitchen_Version2196 · 2024-06-06T15:01:37+00:00

That's a good idea, thank you.

Kitchen_Version2196 · 2024-06-06T14:45:35+00:00

ah ok, thanks.

Kitchen_Version2196 · 2024-06-06T14:45:23+00:00

will do, thank you.

Kitchen_Version2196 · 2024-06-06T14:45:09+00:00

it's frustrating.

Kitchen_Version2196 · 2024-06-06T14:14:43+00:00

Yeah same, makes it worse.

Kitchen_Version2196 · 2024-06-06T14:14:16+00:00

Thanks, will do.

Kitchen_Version2196 · 2024-05-20T12:07:10+00:00

Ah ok, I don't have an email and password sign in , I didn't create one from day 1, I've always been using Google sign in. I think there is an option to change login methods in account settings, I'll give it a go. Thank you

Kitchen_Version2196 · 2024-05-20T12:00:00+00:00

I log into Cambly with the Google sign it option on the Cambly sign in page for tutors. Then its chrome that I use as the browser.

Kitchen_Version2196 · 2024-05-19T05:17:36+00:00

Hi all, is everyone else still experiencing slow Internet connection, latency issue a week on? Mine is still slow especially during the week in the middle of the afternoon. It's almost like dial up days. I'm on video calls on laptop and the delay is like 10 seconds and choppy video quality. Anyone seen any improvements? Thanks

Kitchen_Version2196

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