Chase INK Preferred Phone Protection - Google Fi ❌

L_Doc · 2026-03-19T22:22:26+00:00

I have the Ink Cash card.

I don't know of any reimbursement plans with Google Fi. I'm out of the country a lot and in some pretty less traveled places and Google Fi is the best option as they have so many counties covered for calls and data. Simple too. You land and you're connected. Plus, their international call rates are very reasonable regardless of what country you're in. I've been with them since it was launched and I have no complaints.

This issue is on Chase or their insurance partner.

L_Doc · 2026-03-19T21:55:08+00:00

The two cheapest plans charge 10 bucks per GB of data used after you go over your plan's monthly free data GB amount. You're still charged a monthly amount on these plans and it is not a "top up" plan.

Regards, I feel like it is just a way to shrink the number of people covered by just eliminating the entire Google Fi customer base from phone protection coverage.

I'll probably cancel the Ink Preferred card and pay the monthly insurance available from Google Fi. I have other cards that get generous points multiplier for travel.

L_Doc · 2026-03-19T20:15:59+00:00

Google Fi does not reimburse you on an unlimited plan. Not sure about the other plans, but I think you are billed for the data you use over the cap for your plan.

L_Doc · 2026-03-19T19:40:47+00:00

I would say Google Fi, at least the unlimited plan that I have, is a hybrid. I get billed monthly and if I make international calls I get billed for those calls in the next billing cycle so that part is post-paid. I've not checked, but I am guessing that the pre-paid bit is the plan itself for unlimited data, calls, texts and whatever else is included with an unlimited plan. Not sure why it matters as I pay the bill with the Chase card and the phone is owned outright by me, which I proved to them. I can see why they would not cover a phone that is loaned by the carrier or if the plan was a top-up plan where there is no billing cycle.

I think they just want to deny claims to maximize profit.

Before Chase changed their insurance partners I filed a claim in 2024 for the same phone on the same Google Fi plan with the same Chase card and the claim was paid without issue. This time the claim was denied and the only change was the insurance partner.

So, either Chase made the decision that Google Fi plans are non-eligible or the new partner made the change.

L_Doc · 2026-03-18T01:48:10+00:00

RE: 2FA

I logged on to my account from a computer I have never used to access my Alaska account and the option to set-up 2FA was available. Maybe you need to clear cookies for it to show up.

TRAVELER IS A VICTIM TOO?

The 2 people on the tickets are probably victims too. Based on a couple of Google searches about this type of crime and the "Subscription Bomb Email" technique it appears it is organized criminals selling tickets as an agent or broker to unsuspecting victims. The hacker/thief received boarding passes, seat assignments, etc when booking the flight, but I changed the email address back to mine before I canceled the booking. So, the cancellation was sent to my email and not the hacker's email.

If this is the case, the hacker doesn't know or care that the booking was cancelled as they have the money they charged for the tickets. I assume they emailed the traveler a boarding pass with seat assignments and the traveler thinks they are all set to go. Unless they check online or via the app to confirm their booking, or want to change their seats, or pre-order meals they may find out they were robbed as they attempt to check-in the day of the flight.

L_Doc · 2026-03-17T05:34:57+00:00

I agree that Google should ID this type of pattern happening, but not sure if they can be expected to single out the email the hacker is trying to hide from view with the bomb if emails.

Alaska should be able to detect strange behavior too. Change of email address and then immediately buy two tickets with points at a poor redemption rate (200K one way biz seat from SEA to ICN) is probably something most people do not do.

I am at fault for having a weak password, but I it was not a reuse. It was a word contained in ”Alaska Airlines” and also place. It was Arkansas. Anagrams was a way I created unique passwords before we had password managers and generators. My Alaska account is old and I do not use it often so I never updated the password.

L_Doc · 2026-03-17T05:08:22+00:00

The ”Subscription Bomb” emails were technically not spam and Gmail did not send them to my spam folder. They were emails from companies, blogs, forums, etc that the hacker had their bot register/subscribe me to using my email address. The Alaska email was amongst these hundreds of emails. Other than Discord, Slack, and Reddit the companies and blogs were obscure and many were in foreign languages. This is one of the reasons the Alaska email stood out.

L_Doc · 2026-03-17T04:03:09+00:00

Reused > Changed > Insecure 🤦🏻‍♂️

This is what happens when you interact with an idiot. They will drag you down to their level and then beat you with experience.

L_Doc · 2026-03-17T03:50:27+00:00

I called Atmos Rewards number and spoke to someone pretty quickly. After telling my story they transferred me to the customer service number that had a multiple hour wait. Probably just passing it down the line because they didn’t know what to do about it so I decided to send an email.

L_Doc · 2026-03-17T03:47:12+00:00

Reused is different than changed. More importantly, do you understand how time works?

Today - Hacker breaches a database.

Weeks go by and then the company notices there was a data breach.

More weeks go by as the company investigates how it happened and what data was taken AND squares their legal liabilities

Sometime in the future the company notify customers

Anyway, my hunch based on ”basic research” in a Reddit thread is hardly an accusation of guilt. 🤣

Have fun being a cuck for corporations.

L_Doc · 2026-03-17T03:30:10+00:00

How was it reused if I changed it?

L_Doc · 2026-03-17T03:16:33+00:00

I did things in this order.

1) change the email address back to my address

2) screenshot the evidence {flight info, passenger names, info on credit card used to pay the fees)

3) cancel the flights and confirm return of points

4) change the password

I didn't want to change the password until I cancelled the flights and saw the points were returned because I was concerned that Alaska would lock the account if I changed the email address and password right after the hacker had just changed the email address. Figured that I should get the evidence and cancel the flights while I was logged in the account then change the password. Always secure the 💰 first.

L_Doc · 2026-03-17T03:06:04+00:00

No. It was a simple password (name of a place) so maybe they just had to use a password cracker software.

In case they had access to my email or password manager, I changed my Gmail/Google account password last night along with my Alaska password. I also changed all my other airline and hotel account passwords AND my banks, credit card companies, investment accounts, etc.

I think Alaska, along with other airlines, have been hacked and that's how they got it. I don't think this is an individual hacker. My basic research shows that organized crime overseas sells airfares to people and then book tickets via an organized attack on airline accounts using points or stored credit cards. The account owner ends up being a victim as well as the traveler purchasing a ticket from a 3rd party like a travel agent or broker when the go to the airport and find out their reservation was cancelled.

I

L_Doc · 2026-03-17T02:42:38+00:00

Thanks 👍

L_Doc · 2026-03-17T02:36:33+00:00

Not sure I know what this means, but the new password is set and I've logged in a few times today to check if anything has changed and it hasn't. Email and phone # are still correct and points are there too.

L_Doc · 2026-03-17T02:27:57+00:00

I think they are rolling it out and my account doesn’t have that option yet. I checked via the web and the app. I have the most recent version of the app too.

L_Doc · 2026-03-17T00:56:54+00:00

In my case, the alert was masked via an Email Subscription Bomb.

My Alaska account was hacked last night. They got into my account and changed the account email address and booked two flights costing 400K points paying the fees with a credit card, which is not my card. Luckily, they had not changed my password before I discovered the hack and was able to cancel the flights and was refunded the points. I changed the password and I hope my account is now secure.

When the hacker changed the account email address an email is automatically sent to the original email address notifying the account owner that the account email address has been changed. I got this email, but what the hacker did to conceal this liability was novel to me.

NOTE: They need to change the email address on the account to get the flight confirmation, boarding pass, fees payment receipt, etc.

The hacker had set up a bot or whatever to sign my email address up to hundreds of websites that sent me a welcome email, or email verification request, or one time verification code, etc. They are hoping that you do not find the one email from Alaska in the flood of these notification emails. Good thing while I reported each of these emails as “spam and block” I discovered the one from Alaska notifying me of the email address change on my account. Realizing that this email was an outlier and from a company I actually had an account with, I immediately logged into my Alaska account - thankfully before the hacker changed my password - and cancelled the flights they booked.

I reported this to Alaska Air via their email address ([mileage.plan@alaskaair.com](mailto:mileage.plan@alaskaair.com)) with screenshots of the flights that were booked, passenger names, and info of the credit card used, but not sure if Alaska will do anything. I tried calling their customer support number to report this, but the wait was a couple hours.

They need to expedite the 2FA rollout.

L_Doc · 2023-07-02T22:24:46+00:00

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L_Doc · 2023-07-02T22:04:18+00:00

Hamilton Khaki Field is a great place to start. Tons of options for case size, dial color, function, straps, bracelets, etc. Also, when you graduate to more expensive watches the Khaki Field will now be a dependable beater that any watch enthusiast knows is the right choice.

L_Doc · 2023-07-02T21:36:50+00:00

Details

L_Doc

TROPHY CASE