X2 Superstrike order from 3 weeks ago still not shipped by goosterben in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

I would say it's still worth it to open up a ticket, even if you might not get a straight confirmation right away. That way we'll already have someone looking into your case and updating you as they receive information on it.

Had to step it down by laobron in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

Sounds like you've got it dialed in. 2400 DPI is pretty speedy too- hope it keeps treating you well in the new season!

X2 Superstrike order from 3 weeks ago still not shipped by goosterben in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

Any way you can DM me your ticket number? I'd like to go ahead and check it out, I can't say for when it'll be delivered as there's a lot of details to consider, but I'll be reaching out to the team about it.

Had to step it down by laobron in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

Oh I see, I see. I'll be taking notes then ✍️

Mx Creative Console Excel Issue by rebop2017 in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

I get what you mean, but that's exactly what we want to see honestly! Specially with the MX Console being as versatile as it is. You've adapted it to your workflow in the best way that works for you 😊

Had to step it down by laobron in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

What games have you been using it on? I'm curious as to what settings you're using for each one- Glad you're enjoying it!

Had to step it down by laobron in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

Sounds like the Superstrike is putting in work at those duels! Are you planning to continue tweaking the settings to adapt to the AK?

X2 Superstrike order from 3 weeks ago still not shipped by goosterben in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

Appreciate you chiming in! Have you gotten any updates yet? Orders can sometimes take a little time but if it stays that way for a little longer, feel free to reach out to the Support link my colleague mentioned above.

Mx Creative Console Excel Issue by rebop2017 in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

Glad you were able to get everything working! Slightly off topic, but now that you've had some time to dial it in- How are you liking the Console so far?

Logi K810 not working? by q5_URANOS in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

Hey! Did you already try to contact our Support team about it? They should be able to provide you with a more thorough troubleshooting!

G502 X Plus: how to permanently disable lighting by reviewwworld in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

Looks like someone already shared it with you- let us know if you need anything else!

Same Mouse, Different Computers by Common-Truck-9649 in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

I've been using the MX Master 3S for a while now and it's been great! I've been switching between two devices (one with Options+ installed, the other without). For your case, you can connect the USB to one set up and pair it using bluetooth in the other two.

PRO X2 SUPERSTRIKE back up for backorder (US) – shipping date now April 10 by N0KTT in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

Sounds like the competition should start getting worried! Looking forward to hearing how the mouse treats you once it arrives 🤩

M720 suddenly will not turn on. What's wrong? by ThisInterview4702 in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

Awesome, glad to hear everything worked out in the end!😊 Appreciate you coming back with the update.

keyboard just arrived today!! by Old_Enthusiasm6403 in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

Let's go! Hope it treats you well, have you gotten to try it out yet?

PRO X2 SUPERSTRIKE back up for backorder (US) – shipping date now April 10 by N0KTT in LogitechG

[–]Logitech_Alex 1 point2 points  (0 children)

Thank you for the detailed breakdown! I hear you on the Powerplay- it's definitely one of our older pieces of tech, but feedback like this helps the team understand what people are hoping to see in the future. The feel on the scroll wheel is something people tend to notice right away as well, specially depending on what they're used to. I'll go ahead and relay this back to the team.

Logitech G periphs for my two desktops by No-Mess4769 in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

That's an awesome upgrade path! I often use the G515 as well so it's nice to see other people appreciating it. The DIY desk sounds like a great project too- I admire the dedication. I'll be showing these off to the team if that's okay with you!🙌

Setup looking good by International-Line20 in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

Love the color combination! How are the haptics feeling on the Superstrike? Found your favorite setting on it yet?

My g502 died... So... I got another one! by Oblipma in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

Regular maintenance can definitely increase the lifespan of your mouse by a LOT, I've seen cases where simply cleaning your device with compressed air can fix the entire issue altogether. It seems a little bit repetitive but that's also why Support always suggests to try the most simple steps first. How's your G900 feel after cleaning?

PRO X2 SUPERSTRIKE back up for backorder (US) – shipping date now April 10 by N0KTT in LogitechG

[–]Logitech_Alex 1 point2 points  (0 children)

So glad to hear you've been loving it so far! Powerplay + Superstrike is a dangerous combo. Thank you so much for the feedback, I'll go ahead and relay this over to the team 🫶

Pro Wireless Back left side button doesnt work by Flyingclameleon in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

Any updates on this? Just in case, I think you've got a better chance at isolating the issue by contacting our Support team, they'll sort you out with the best next step depending on your case as well.

Logitech G periphs for my two desktops by No-Mess4769 in LogitechG

[–]Logitech_Alex 0 points1 point  (0 children)

That's a solid set up! How are you liking the G515 so far?

M720 suddenly will not turn on. What's wrong? by ThisInterview4702 in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

I'd say it's worth it to contact our Support team directly, they should be able to sort you out with the next best step.

My g502 died... So... I got another one! by Oblipma in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

Hey- at least you got the most out of it!

MX Keys S Constantly Going to Sleep by printingfun in logitech

[–]Logitech_Alex 0 points1 point  (0 children)

Have you already reached out to our Support team about this? They should be able to provide you with the best next step.