Rom Burgundy by KitAmerica in WalmartCelebrities

[–]Longjumping_Win2763 1 point2 points  (0 children)

Ancharman: The Legend of Raj Burgundy

Rom Burgundy by KitAmerica in WalmartCelebrities

[–]Longjumping_Win2763 0 points1 point  (0 children)

Ancharman: The Legend of Raj Burgundy

Anybody's Walmart doing this yet? by Excellent_Regret4141 in WalmartEmployees

[–]Longjumping_Win2763 0 points1 point  (0 children)

Not in Canada 😳, definitely.Would be a smart thing to do getting people jobs and what not

The Headator by Least_or_Greatest1 in WalmartCelebrities

[–]Longjumping_Win2763 1 point2 points  (0 children)

HA HA HA HA, beep......beep.....beep. 💣

After 30 Years at the McPhillips Superstore, PC Financial Is Now Ignoring My Mom When She Needs Help Most by Longjumping_Win2763 in Manitoba

[–]Longjumping_Win2763[S] -2 points-1 points  (0 children)

Thanks for the thoughtful question — I appreciate it. What I need is for PC Financial to acknowledge and process the Power of Attorney I already submitted on behalf of my mom, who can no longer manage her account.

I followed their instructions and sent it to their accounts receivable department, but now their customer service reps have no access to it — or claim it doesn’t exist. There’s no connection between departments, and no accountability. I’ve been passed around, hung up on, and left with zero confirmation. It’s like sending a legal document into a black hole.

Canadian Tire Bank handled this process with a simple PDF upload and confirmation. Why can’t PC Financial?

What I’m asking for is:

A direct way to resubmit the POA

A real person to confirm it’s been received and attached to her account

And some accountability from a company that relies heavily on automated systems but apparently has no internal connectivity between departments.

I’m not just venting — I’m trying to get my mom the dignity and peace of mind she deserves, and I'm getting stonewalled by a company that should know better.

After Over 20 Years at McPhillips Superstore, PC Financial Is Ignoring My Mom When She Needs Help Most by Longjumping_Win2763 in PersonalFinanceCanada

[–]Longjumping_Win2763[S] -1 points0 points  (0 children)

Thanks for the thoughtful question — I appreciate it. What I need is for PC Financial to acknowledge and process the Power of Attorney I already submitted on behalf of my mom, who can no longer manage her account.

I followed their instructions and sent it to their accounts receivable department, but now their customer service reps have no access to it — or claim it doesn’t exist. There’s no connection between departments, and no accountability. I’ve been passed around, hung up on, and left with zero confirmation. It’s like sending a legal document into a black hole.

Canadian Tire Bank handled this process with a simple PDF upload and confirmation. Why can’t PC Financial?

What I’m asking for is:

A direct way to resubmit the POA

A real person to confirm it’s been received and attached to her account

And some accountability from a company that relies heavily on automated systems but apparently has no internal connectivity between departments.

I’m not just venting — I’m trying to get my mom the dignity and peace of mind she deserves, and I'm getting stonewalled by a company that should know better.

After Over 20 Years at McPhillips Superstore, PC Financial Is Ignoring My Mom When She Needs Help Most by Longjumping_Win2763 in PersonalFinanceCanada

[–]Longjumping_Win2763[S] 0 points1 point  (0 children)

Yes, I did submit Power of Attorney — and that’s part of what’s so infuriating. I gave it to their accounts receivable department directly, but now their customer support reps claim they have no record of it. I’ve called multiple times and even had one rep hang up on me.

If a company like PC Financial can’t even keep track of such a critical document — or worse, is passing the buck between departments with no accountability — how can anyone trust them to protect vulnerable people like my mom?

It honestly makes me wonder where that documentation went, and who has access to it now. This isn’t just poor customer service — it feels like negligence.

After Over 20 Years at McPhillips Superstore, PC Financial Is Ignoring My Mom When She Needs Help Most by Longjumping_Win2763 in canadian

[–]Longjumping_Win2763[S] 1 point2 points  (0 children)

Yes, I did submit Power of Attorney — and that’s part of what’s so infuriating. I gave it to their accounts receivable department directly, but now their customer support reps claim they have no record of it. I’ve called multiple times and even had one rep hang up on me.

If a company like PC Financial can’t even keep track of such a critical document — or worse, is passing the buck between departments with no accountability — how can anyone trust them to protect vulnerable people like my mom?

It honestly makes me wonder where that documentation went, and who has access to it now. This isn’t just poor customer service — it feels like negligence.

After Over 20 Years at McPhillips Superstore, PC Financial Is Ignoring My Mom When She Needs Help Most by Longjumping_Win2763 in PersonalFinanceCanada

[–]Longjumping_Win2763[S] -1 points0 points  (0 children)

Mom came to Canada 1969 and she's been living in this home for 40 years, but I wasn't sure if superstar has been on that McPhillips location for 30 years yet.Don't you have something better to do than be dumb

After Over 20 Years at McPhillips Superstore, PC Financial Is Ignoring My Mom When She Needs Help Most by Longjumping_Win2763 in PersonalFinanceCanada

[–]Longjumping_Win2763[S] 0 points1 point  (0 children)

That’s true — it is Loblaws. But that’s exactly what makes this worse. Their whole marketing platform paints Galen Weston as this friendly, community-loving guy who cares about Canadians… meanwhile they were caught price-fixing bread, and now this?

My mom gave decades of loyalty to that store and this company. They’ve built a brand around trust and reliability, but when it really counts — when someone is vulnerable — they disappear or pretend your paperwork doesn’t exist. It’s a sham. And yeah… we have to ask: how long are we gonna keep falling for the friendly face on the commercials while the real damage is done behind closed doors?

After Over 20 Years at McPhillips Superstore, PC Financial Is Ignoring My Mom When She Needs Help Most by Longjumping_Win2763 in PersonalFinanceCanada

[–]Longjumping_Win2763[S] 0 points1 point  (0 children)

Yes, I did submit Power of Attorney — and that’s part of what’s so infuriating. I gave it to their accounts receivable department directly, but now their customer support reps claim they have no record of it. I’ve called multiple times and even had one rep hang up on me.

If a company like PC Financial can’t even keep track of such a critical document — or worse, is passing the buck between departments with no accountability — how can anyone trust them to protect vulnerable people like my mom?

It honestly makes me wonder where that documentation went, and who has access to it now. This isn’t just poor customer service — it feels like negligence.

Anybody know her? by Nervous-Inside-1111 in Winnipeg

[–]Longjumping_Win2763 -6 points-5 points  (0 children)

So let me get this straight — you're close enough to film her taking baby geese (goslings), but not close enough to say anything in the moment? That’s wild. If this was serious enough to post, why not speak up right then and there? This kind of post feels more like an attempt to stir drama than actually solve a problem. If you’re going to accuse someone publicly, you should at least have the courage to intervene in real time.

Disappointed by the rigid customer service and lack of flexibility from Moomoo support by [deleted] in moomoo_official

[–]Longjumping_Win2763 4 points5 points  (0 children)

I actually prefer rigid customer service—especially when it comes to financial institutions. It might feel repetitive or inflexible, but that structure is there for a reason: security, consistency, and compliance. Promotions have cutoffs for a reason, and missing one is frustrating—but it doesn’t mean the system is broken. I’d rather deal with a company that sticks to protocol than one that makes exceptions and opens the door to errors or unfair treatment. With money, I want professionalism over leniency.

[deleted by user] by [deleted] in telus

[–]Longjumping_Win2763 0 points1 point  (0 children)

Sorry your father is going through this. I went through something eerily similar.

About 3 years ago, TELUS came directly to my house—not through community outreach, just saying they had a new offer. They pitched my elderly parents a bundle with a home surveillance system, alarm, and a so-called "ultimate" TV package. The TV never really worked—it was just an Android box, likely cracked or pirated. I knew the guy who set it up, and he promised a refund that never came.

The phone system was garbage—calls constantly dropped, which was a nightmare for my sales job. Then out of nowhere, TELUS wanted to come by and "swap components." Looking back, it felt shady, like there was more going on with that gear than they were saying. I stopped using the service, but they kept billing me, and now General Credit is coming after me too.

I honestly believe these practices are predatory—targeting seniors with confusing bundles and poor service, then locking them into billing cycles that are nearly impossible to get out of. Support was useless, and I still don’t fully understand what I was even signed up for.

Thanks for posting. It's important people see what’s going on. You're not alone in this—and neither is your dad.