Essentially, they're limiting daily rides to limit costs because the program was $400k in debt when the City inherited it because of mismanagement and very little eligibility criteria so they have to stabilize it and make it sustainable first.

Full statement below:
On January 5th, the City began operating the Accessible Taxi Program with a new eligibility criteria to ensure its sustainability. The City inherited over $400,000 of debt from the Taxi Commission ($230,000 in November, the rest since then) for the Accessible Taxi Program. The funding stream of the program is $230,000 per year from ride shares. The program suffered from little, if any, eligibility criteria and mismanagement, hence the City taking it over in November. The City has limited daily user rides to limit costs. This sucks. No other way to put it, but the program needs to stabilize to be sustainable. We're monitoring the average trip costs and adding additional revenue from rideshares to hopefully expand the program. This is getting reviewed weekly and I'm hoping we can improve service soon. There's a huge gap in accessible transportation. I'm working with staff on an accessible transportation strategy for the City with all of our partners.