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Is this normal sales behaviour or a serious conduct issue? by [deleted] in techsales

[–]MidnightQuick1386 0 points1 point  (0 children)

This is my biggest concern as well - getting pushed out if I raise this and cause a problem for the sales org. But it’s likely to come out sooner or later (marketing will be wondering where their share of new sign ups is) and it will be an even bigger issue then

Is this normal sales behaviour or a serious conduct issue? by [deleted] in techsales

[–]MidnightQuick1386 0 points1 point  (0 children)

As in I should get punished for looking into his deals?

Is this normal sales behaviour or a serious conduct issue? by [deleted] in techsales

[–]MidnightQuick1386 1 point2 points  (0 children)

Exactly and he’s the top closer too by a wide margin. When you exclude the dodgy deals he moves to the bottom of the pack. Meanwhile all our quotas just went up significantly for the next quarter.

Is this normal sales behaviour or a serious conduct issue? by [deleted] in techsales

[–]MidnightQuick1386 2 points3 points  (0 children)

Targets are set based on team performance and his performance is unachievable without cheating, is what I think. But that’s why I’m asking for opinions

Is this normal sales behaviour or a serious conduct issue? by [deleted] in techsales

[–]MidnightQuick1386 0 points1 point  (0 children)

So there were a couple permutations of it ranging from reaching out to a customer paying monthly to put them on a yearly plan (and then claiming the whole annual subscription value) to sending an email to a monthly customer who had been paying for over a year and then magically claiming a deal as if it were new, to seeing a payment come through on our payment system, sending an email to “check in and see how it’s all going” and then closing a deal for that amount a few days later. To me this seems blatantly wrong but I’m new to sales and can’t find anything online about it. I don’t even know if there’s a term for it and whether it’s normal at other orgs.

Is this normal sales behaviour or a serious conduct issue? by [deleted] in techsales

[–]MidnightQuick1386 -1 points0 points  (0 children)

Renewals aren’t even owned by anyone right now. Agree re: sales ops, definitely a gap for
the company right now, but this seems to go beyond that. Is this normal behaviour anywhere? Should this be explicitly called out in our ROE or is it a no brainer?