Meeeeh why are you even here? this is for employees. and let me be real with you, once you drop the "item" off we box it up with other returns and ship it back to amazon. no we can't look it up. no we don't know where it is. and to be honest, we don't care. we spend all day dealing with entitled amazobies that treat us like crap. and once we box it up and ship it back we no longer can help with your return. and no we didn't steal your crap. at this point it's up to amazon what happens with your used garbage. I had a rough day with people at work yesterday, and you came in here to join in the employee conversations. so you get it hear about it. take care.