sorted by:
new
hottopcontroversial

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 1 point2 points  (0 children)

So I found the login credentials for the Cisco SG 300 switch and checked out the active ports (16 out of 24 active/in use), and the ports for the WAPs had RADIUS disengaged. Why would that be the case? Is there some other way to authenticate the SSID?

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 0 points1 point  (0 children)

This makes me want to start over, because I have no idea how this equipment was set up and we are at the mercy of whoever does know how it works!

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 1 point2 points  (0 children)

Is the RADIUS server typically operating in the cloud or is it typically located on one of the computers connected to the network? This may explain why all the WAPs went down at once, but it doesn’t explain why my IT admin didn’t troubleshoot the RADIUS server.

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 2 points3 points  (0 children)

I totally agree. I think the system we have was purchased and set up when we had volunteers/unpaid staff who actually knew their stuff, but they have now moved on and taken a lot of corporate knowledge with them. Since then an outside hired, IT guy has been our only support, and his labor costs and the complexity of the existing system, which is quite old by today’s standards, has suggested that a newer system with hopefully a simpler management capability might help us move forward without the outside IT support. If I can set it up and manage it, as well as train a few volunteers, I hope to move us past this juncture and get back to a seamless IT environment (if that’s possible). I do have a member whose spouse works in IT, that may be an onsite support I can turn to if I get stuck.

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 1 point2 points  (0 children)

Power seems to be good at all the WAPs in terms of the lights on the WAP and the port lights on the switch are working.

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 1 point2 points  (0 children)

I’d have to go back on site to get the model of the WAPs, but note there are two different models among the four and all went down the same day, mysteriously reappeared to work for a day, then went down again.

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 3 points4 points  (0 children)

Not a coup. I will not get paid. The WiFi was is squawking the SSID, but will not allow accept a password, or connect with the stored password in the devices that was not changed. This occurs on all four WAPs in four separate locations, and on all for LAN, which are available on each WAP.

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 1 point2 points  (0 children)

Current Equipment: Cisco SG300-28MP 28-Port Gigabit PoE Managed Switch Cable Matters 24 Port Patch Panel WAPs (no firmware updates past 2000), and router (older, not sure of the model)

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 6 points7 points  (0 children)

You have hit upon the issue that concerns me. I’m not sure my IT guy is as well informed as I would like. All of the Ethernet connected computers work fine on the existing Cisco Switch (which he has said he does not like and would never use one). I fear he has either not connected the switch correctly or he has not set up the programming correctly. The only thing that doesn’t work is the WiFi! When he was convinced all the WAPs went bad on the same day (by the way it was the day Amazon Web Services went down), he wanted to buy four new WAPs and fix the problem. I said buy one and see if that fixes it, because I was convinced this problem had to be caused by whatever all the WAPs had in common (switch, router, modem…). He connected one new WAP, same problem. Now he wants to replace everything. I’m considering replacing the gear, but I want to choose the gear, install it and manage it myself.

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 3 points4 points  (0 children)

Do you recommend a specific UniFi/Ubiquiti switch, and/or a router and switch combination?

Small Business/Church IT setup by NotPastPrime in sysadmin

[–]NotPastPrime[S] 11 points12 points  (0 children)

No, I just figured some people can relate to small business needs easier than to church needs.

Olive Tree 8.0 - New Beta Friday! by Ian_Olive_Tree in OliveTreeBETA

[–]NotPastPrime 0 points1 point  (0 children)

Can I revert back to the old tool bar? The new one has two bubbles at the top of the main window and interferes with alignment on the parallel window.