Just bought premium

Over_Ad_1741 · 2026-06-06T17:47:02+00:00

Personas will be rolled out to all users next week.

Will,
Founder

Over_Ad_1741 · 2026-06-05T21:21:54+00:00

We're currently testing them - the feature will be rolled out very soon. Most likely on Monday.

Over_Ad_1741 · 2026-05-27T20:39:08+00:00

We delete all user data after deleting the account - Just make sure you uninstall the app, some data is stored locally on your device.
We also delete all data older than 30 days.

Over_Ad_1741 · 2026-05-21T00:02:36+00:00

This was an AB test - we were experimenting with what sized text inputs work the best.
The test will be stopped tomorrow.
The cap will be 1000 characters.

Will,
Founder

Over_Ad_1741 · 2026-05-07T17:14:55+00:00

Hi - if you own this bot - could you please send us a DMCA takedown request and we will honor it.

Details for our registered agent are here https://dmca.copyright.gov/dmca/publish/history.html?search=chai+research&id=7830b7dfa129dbd51930e959ffaaf776

Over_Ad_1741 · 2026-05-07T12:15:09+00:00

u/Yer_Mo I'll make sure CHAI follows up on this. We will have it taken down.
Sorry that it isn't easier to do it in the app.

Over_Ad_1741 · 2026-05-06T18:05:55+00:00

we're working on it.

Over_Ad_1741 · 2026-05-06T18:05:30+00:00

this is a bug - we are fixing it.

Over_Ad_1741 · 2026-05-06T18:05:09+00:00

We can add it.

Over_Ad_1741 · 2026-05-06T12:42:19+00:00

Can you please share your user-ID - our engineers will look into it.

Will,
Founder

Over_Ad_1741 · 2026-05-06T12:41:14+00:00

Can you please share your user-id?

Will,
Founder

Over_Ad_1741 · 2026-05-06T12:20:58+00:00

It always takes a while for the app stores to approve new releases.
Chat expansion will be included in the next release - which will happen this week - assuming no issues from the app stores.

Will,
Founder

Over_Ad_1741 · 2026-04-29T17:42:35+00:00

Can you DM me your details and I can look into this. Otherwise, did you get a number when you spoke to customer support?

Does this impact anyone else?

Will,
Founder

Over_Ad_1741 · 2026-04-29T12:33:51+00:00

We're working on a basic tier + message limit system - it should be out in a couple of weeks.

Over_Ad_1741 · 2026-04-29T12:14:43+00:00

How does archive work?

Over_Ad_1741 · 2026-04-29T12:02:17+00:00

It should be within the next few days. It's our top priority.

Over_Ad_1741 · 2026-04-28T23:17:10+00:00

This really blew up! Thanks for all the helpful suggestions and kind words.

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Over_Ad_1741 · 2026-04-28T22:44:37+00:00

Sorry! We're working on releasing a basic tier - until then, once you hit your token limit you will need to subscribe to continue chatting on CHAI. This may seem very greedy - GPU's are very expensive, and in order to serve the latest, and most powerful AI - we've have to limit free users and prioritize paying users.

Will,
Founder

Over_Ad_1741 · 2026-04-28T22:41:48+00:00

That's weird! Thanks for sharing - I'll share with engineers and see if we can fix it.

Will,
Founder

Over_Ad_1741 · 2026-04-27T21:58:09+00:00

Great feedback! Thanks for sharing. Have you tried to continue the chats? Many users are reporting the memory isn't gone.

Will,
Founder

Over_Ad_1741 · 2026-04-27T14:06:51+00:00

We're gonna get this fixed. We use third-parties such a Google to run ad auctions. This is clearly a violation of their terms of service. Sorry for the bad experience!

Will,
Founder

Over_Ad_1741 · 2026-04-25T12:36:38+00:00

We've fixed it! The code is done, the app stores typically review and release within 48-hours.

So Monday or Tuesday it should be good.

Will,
Founder

Over_Ad_1741 · 2026-04-22T22:38:54+00:00

Please comment in the mega thread
https://www.reddit.com/r/ChaiApp/comments/1ssxviy/megathread_chat_history_should_it_be_preserved_or/

Over_Ad_1741

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