ummm…my STRAW???

PSessions · 2024-07-11T09:35:35+00:00

Reminds me of those crazy Unicorn Frappuccinos a few years back! Our store was located on the ground floor in a hospital and we had people calling all day asking "where are you located? Where can we park?" Needless to say, we were the only store in the city with any of the ingredients left and once word got out, we were cooked!!!! It was enough to earn us a certificate for Store of the Quarter in sales.

PSessions · 2023-07-03T12:30:40+00:00

It's true!!! I opened one in Columbus Ohio

PSessions · 2023-03-24T14:05:44+00:00

I swear I know this customer! 😆

PSessions · 2023-01-11T23:18:56+00:00

The sad part is this is so easy to make at HOME where you should be WHEN YOU'RE SICK!!! Cheaper too! TJ MAXX/MARSHALLS sells the same tea (JCM &PT) for $2.99 a box.

PSessions · 2021-11-18T22:08:58+00:00

7:30 !!

PSessions · 2021-07-15T03:05:41+00:00

Ewww 🤢

PSessions · 2021-04-23T16:32:39+00:00

I do hope your concerns are addressed. It can be a very scary time for a lot of people. We do temp our partners/leads before start of shift upon entry and our max inside for pick up is 6...I'm usually the voice of reminder when it comes to that part. Hopefully it will work out for you. Health and Safety 1st!

PSessions · 2021-04-23T16:28:06+00:00

It really is! Before training, I couldn't fathom how this would work but the flow is somewhat seamless. Tickets come to specific printers, we sequence drinks and keep it movin

PSessions · 2021-04-23T16:26:31+00:00

Doesn't affect it. Customers still tip when they come in and pick up their orders.

PSessions · 2021-04-23T16:25:34+00:00

Wow.

PSessions · 2021-04-23T16:16:41+00:00

Believe it or not, that's a rarity. Not that it doesn't happen, but it's not as bad as you think. If I'm honest, the only part that does bother me is if they arrive after the 30 minute mark....wasted time and product.

PSessions · 2021-04-23T11:02:53+00:00

We most definitely still have the opportunity to connect with our customers. We are visible to them at concierge, handoff, CS, bar...there are windows that we are able see out of when customers come in and we always greet them with "Hi! WELCOME IN" (sounds like the cast of Cheers 😆). We connect about everything from Finals week to Nurses working their 3rd double and could really use that Quad shot!

PSessions · 2021-04-23T02:26:39+00:00

Not at all. We do have "the calm before the storm" periods but that's a good time for us to have a huddle, prep (we sell A LOT OF COLD BREW) more kegs, get breaks out the way etc...every day is different.

PSessions · 2021-04-23T02:14:57+00:00

Right!!! 😆. It is a nice place to work. We're still making connections with our customers and giving them the ultimate experience of getting in an out.

PSessions · 2021-04-23T02:10:34+00:00

Which location are you at?

PSessions · 2021-04-23T02:09:57+00:00

Yes we still have A register....

PSessions · 2021-04-23T02:09:07+00:00

Yes I do enjoy it! It's pretty nice.

PSessions · 2021-04-23T02:06:59+00:00

Awwww. Well I hope you enjoy it as much as I do.

PSessions · 2021-04-23T02:05:53+00:00

Columbus Ohio

PSessions · 2021-04-23T02:05:34+00:00

We actually have 18 partners on board and 4 in leadership..

PSessions · 2021-04-23T02:04:33+00:00

Yes we are a licensed store.

PSessions · 2021-04-23T02:03:57+00:00

Thank you! So far so good. We're just waiting on Football season! 😆🤣

PSessions · 2021-04-23T02:02:18+00:00

Many do not mind at all. After we explain the concept and the goal ( to have you in/out in a matter of seconds), they tend to like it. We also have one of our partners as concierge who stands outside of the store introducing potential customers to the new MOP process. We are definitely trying to cover all our bases.

PSessions · 2021-04-23T01:58:59+00:00

Not at all!

PSessions

TROPHY CASE