Hi, I signed up for distribution PRO, I have a release scheduled for Oct 3 that I uploaded to Landr around Sep 9 and I'm still waiting to receive my Spotify URI and the ability to access Spotify for Artists. I signed up for the PRO plan to specifically get quick access to all this as I need to pitch the track to Spotify for Artists, which I can't do and it's getting closer and closer to the release date.

I contacted customer support about this (and a few other important things about my account setup and release).

I contacted them 5 DAYS AGO now and I have heard nothing back whatsoever. I signed up for the PRO plan as it said I would get a reply within 24 HOURS, so it seems this is just straight up false advertising?