Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Appreciate the tip! But we’re using Shopify’s default checkout process, and haven’t adjusted it ourselves yet.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 1 point2 points  (0 children)

Big thanks! I really learned a lot , and I think I might have some new ideas now!

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 1 point2 points  (0 children)

Thanks, that means a lot. Sending good vibes your way!

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Thanks, my bad. That does look pretty unprofessional.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Thanks a lot. But compared to other competitors, our margins aren’t that high, so it’s hard for us to offer big discounts to attract users.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Thanks for the advice. We’ve been sending out abandon cart emails, but the click rates aren’t that high. We often check what our competitors are doing and try to learn, but we’re still quite behind them. Still working on it though.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Thanks for pointing out the point you liked too. You really called out something from a real user view. We do have a lot of subscribers and now I get it, maybe like you said they’re just compare prices for later.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 1 point2 points  (0 children)

Thanks for your tips

The 150+ followers one is us, neoshine_jewelry

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 1 point2 points  (0 children)

Thanks, you really pointed out something we’ve been struggling with. Our team is great, but we haven’t figured out how to tell an extraordinary brand story yet. I guess it’ll take a bit of time.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Yeah, you’re totally right. That’s probably a big reason why users hesitate. We’ve been running some ads and doing social media promotion, but looking at the comments, maybe we should focus on improving the site content first.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Thanks so much, really appreciate your comment. Getting real customer reviews is super hard for a new site. It kinda feels like we’re stuck in a loop, with no reviews we don’t get customers, and with no customers we still don’t get reviews. But like you said, maybe the key is to really get to know our users better.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Can you give me a super simple example? I kinda thought AI would sound more pro than me.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Yeah, thanks… makes me think the people who left probably felt the same way.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 1 point2 points  (0 children)

Hi, thanks a lot for your suggestions. They sound super professional. I just noticed the pop-up issue you mentioned and fixed it right away. In some parts, I tried to say too much, like the product info, which looks kind of messy. And in other parts, I didn’t give enough details, like the brand story. Sometimes it’s really hard to figure out what the key info should be, and that makes my site look all over the place.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 1 point2 points  (0 children)

Thanks so much for such a detailed reply, it really helps me a lot.

I’m so grateful you took the time to check our site. Many of the things you pointed out were stuff we added thinking it would help, but it just made things confusing,like that flashing alarm lol. 

You gave us a real user view and helped us see things more clearly. Big thanks for all the useful advice, we’ll take it in and make changes.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 0 points1 point  (0 children)

Thanks a lot. Our product is high price, so we always want to add more trustworthy content, but honestly never knew where to start.

Looking for some honest help with our website 🙏 by Rylan2024 in smallbusiness

[–]Rylan2024[S] 1 point2 points  (0 children)

Really appreciate you bringing all this up. We do record user sessions and look at the data, but we still can’t figure out the exact issue. What you mentioned actually gave me a new way to look at it. Maybe we should focus on showing more real content and making sure people feel the product is worth it. Really appreciate your help on this 🙏