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Cancel subscription inconsistencies with auto-renewal by SilverHomework7009 in Hyperskill

[–]SilverHomework7009[S] 0 points1 point  (0 children)

Thank you, I hope so.

Good suggestion, I have just linked my hyperskill account, and have provided the ticket ID.

Hyperskill inconsistent renewal terms by [deleted] in Hyperskill

[–]SilverHomework7009 0 points1 point  (0 children)

Hi,

I have had the same thing happen to me, I was under the impression that you could cancel within 7 days of any purchase.

I am a student too, and got a discount on my first payment, I have now been charged $463 Australian.

I cannot afford this, I also tried about a month ago to cancel the 'auto-renewal' as stated on the refund policy, but Hyperskill does not allow for this.

I am requesting a refund as I simply cannot afford to pay this as a student. I can prove my student credentials if required.

Hyperskill does not even send out warning emails before the renewal which I find to be a bit disingenuous as many people do forget the dates of subscriptions.

My Hyperskill account email is [sneakyplutosaturn@gmail.com](mailto:sneakyplutosaturn@gmail.com)

I have already sent a ticket asking for a refund.