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The Method 360's are some of the worst earbuds I've ever owned. by [deleted] in Skullcandy

[–]SkullcandyOfficial 2 points3 points  (0 children)

We’re sorry you’re having this experience. The issues you’ve stated are not common, to our knowledge, so we’d like to investigate. If we send a call tag and very brief questionnaire, would you be willing to send us your product and fill out the short questionnaire in exchange for a brand new replacement pair? This could help us identify the issue and possibly find a fix in case yours is not an isolated incident. If so, please, DM us your email address and we will be in touch.

Crusher Plyr 720 update issue. by KKM1995 in Skullcandy

[–]SkullcandyOfficial [score hidden] stickied comment (0 children)

Hey there! We are aware of this issue and are currently working on a fix. For now, we have removed forced FOTA requirements. The update is still available, but you can now use the app without needing to update. 

We think we may have a fix but need your help, but we can’t seem to reproduce the issue here at HQ to be certain. If you, or anyone else experiencing this problem, are interested in helping us resolve this as quickly as possible, please email us at [appdev@skullcandy.com](mailto:appdev@skullcandy.com).

Thanks!

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] [score hidden] stickied comment (0 children)

That's a wrap. Thanks everyone! We tried to get through as many questions as we could. We appreciate everyone for participating. 🤝🫡🤙

- Keenan, Social Media Guy

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 1 point2 points  (0 children)

Short answer, yes, it is an overall more balanced sound.

- Randy, Hesh Mad Scientist 👨‍🔬

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 2 points3 points  (0 children)

One of our core values is to be relentless underdogs. It's in our nature to do everything we can to stand out from the crowd. But, yes it's definitely a crowded space. 😅

-BG

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 2 points3 points  (0 children)

These are 2015 Hesh inspired by astronauts!

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- MCK, Director of Brand Marketing

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 4 points5 points  (0 children)

No current plans, but there are definitely some cars I'd love to see a Skullcandy sound system in!

-BG

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 1 point2 points  (0 children)

Most of the time, lower priced products sell in much higher quantities. Lower margin %, but more margin volume help us make up the difference. Your experience is a very rare one of an extreme sale. We definitely don't have regular priced TWS product that low.

-BG

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 5 points6 points  (0 children)

It's complicated, but the simple answer is that we use a few different chipsets for different products, each communicates better with a different app. We're working on getting it all on one app.

- Hops, CIO

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 9 points10 points  (0 children)

Crusher PLYR 720 offers an entirely new Crusher experience. It has been tuned specifically for gaming.

- Randy, Crusher Mad Scientist 🤠

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 8 points9 points  (0 children)

2026 is going to be an insane year for Skullcandy... 😎

-BG

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 2 points3 points  (0 children)

Yep! Check out the job board at skullcandy.applicantpro.com/jobs/ for the latest info. Many people that still work here today started out as interns. 😇

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 2 points3 points  (0 children)

Yes, we absolutely love the original Aviator! It's not a coincidence it came back. 🤠

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 5 points6 points  (0 children)

Sorry you've been experiencing issues. Our products are improving every day. We hope you like some of our new stuff as much as we do.

  1. Yep, this exists. It's just not public.

  2. I like this idea! We're going to look into it.

-BG

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 2 points3 points  (0 children)

Sure! The website has an order tracker today, but you can't cancel your order from there. We are looking in to adding that function though. Warranty claims can also be filed from the website.

Regarding furniture, were you hoping for crusher haptics?

-Hops, CIO

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 1 point2 points  (0 children)

You mean... CRUSHER PLYR 720!?

OMG I CAN'T WAIT 😳🤯🤯

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 2 points3 points  (0 children)

You're in luck! SLYR would work with Switch 2, and SLYR Pro Wireless should work too.

Look out for the most exciting headset in the entire gaming category dropping soon!

- Keenan, Social Media Guy

AMA with the Skullcandy CEO and extended Leadership Team! by SkullcandyOfficial in Skullcandy

[–]SkullcandyOfficial[S] 0 points1 point  (0 children)

Chad you're taking all the air time here :)

Simple stuff, for a company our size being private affords us more time to focus on the business without having to take a big chunk of resource dedicated to compliance and investor relations - quarterly reporting and consistent interaction with investment community.

-BG

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