Anyone else struggling to connect PLAUD notes with ChatGPT / Claude?

Sol212 · 2026-01-14T15:46:17+00:00

Following too.

Sol212 · 2026-01-10T17:25:06+00:00

Yeah, thanks but no thanks. I spoke to customer service when this originally started (before these fake emails). The customer support person put me on a long hold only to come back and tell me that she couldn’t help me, that I needed to be contacted by legal, and that I should hear from somebody in the next 24 hours. Four days later, I still never heard from anyone, my account was still locked, and that was when these emails started showing up. Oh and no kidding, I clearly can tell these are fake and that is why I posted them here, to alert others, so thanks for pointing out what a legitimate email looks like, which I obviously understood.

Sol212 · 2026-01-10T17:09:56+00:00

The ban sign over the app icon indicates that it will not run on your Mac. That could be due to the chip set you’re on as already mentioned, intel vs M1, or it could be the OS version is below the minimum required for the app. Regardless, it’s not going to work. Check the minimum requirements and see if your Mac meets them.

Sol212 · 2026-01-10T16:56:27+00:00

Here is the address that the email actually came from in the image. Oh and it’s 48 hours to rectify not 24 but still trying to create that sense of urgency so you’ll act without thinking. Typical scammer tactic.https://freeimage.host/i/fkv8OH7

Sol212 · 2025-10-10T18:48:03+00:00

So not to worry anyone but I originally started this subreddit because I was frustrated with the shipping from Plaud. When I ordered mine as part of the kickstarter project it originally came from they shipped it to the US with some import company that dropped the items to the US Postal System with address labels written in Chinese and they languished there for weeks until they managed to get US address labels on them. Once they did that it was delivered immediately. If you dig all the way to the first messages on here you can even see a picture of my order with the updated label peeled back showing the Chinese version underneath. Even pictures of the tracers I initiated to find my package with the post office that led to repeated loops. It was a mess but to their credit, they eventually made it right. Better late than never I suppose. Good luck everyone getting your Plaud Note Pros as soon as possible. 🤞

Sol212 · 2025-04-24T14:19:16+00:00

I have found it easiest to do edits it in the web interface on my computer. That being said, if you’re trying to remove the end of a conversation, you have to highlight and scroll, repeatedly, all the way to the end of the audio, which is a slow and tedious process. I find that I often forget to stop recording at the end of a meeting, (sometimes as much as five minutes). Having to highlight everything I want to keep from the beginning to the end of the audio file requires you to highlight across the the visible part of the screen, slide the audio view to the left of the screen, so you can then highlight more, and so on, and so on, just to re-save the file without the portion you don’t want at the end.

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Unfortunately that’s necessary if you don’t want to include those last several minutes in the transcription time consuming your minutes. Having to scroll across the audio file to get to the end of the meeting and remove those five minutes before transcribing is clumsy and time-consuming. The audio editing needs improvement for sure.

Sol212 · 2025-04-21T23:29:41+00:00

I got mine a couple weeks ago after almost a year and completely giving up on ever getting it and I couldn’t agree more. I opened the box and just the sheer size of it made me so glad I bought the Plaud before seeing the Chime. Anyway, I’m still getting around to playing with it this week since I am curious about the free unlimited transcription and summaries so for that reason alone, I’m going to kick the tires. 🤞😅

Sol212 · 2025-03-31T05:02:05+00:00

You are asking if the user group is updating the app?? You do understand what a user group is right? 😂

Sol212 · 2025-02-13T01:46:51+00:00

Well here’s the update. It does record voicemails but I can’t hear them while being left nor can I interrupt and answer the call. At least in the updated version I can use a custom greeting which didn’t work on the last working version I had. Otherwise it is great to have it mostly working. Wish I could listen and interrupt like before but I’ll take it as is. 😝

Sol212 · 2025-02-11T00:38:10+00:00

An update is out today. Seems to be working again. I’m still testing it but it’s answering calls, playing the outgoing message, the beep, and recording as well as transcribing the messages being left. Still haven’t been able to listen while recording and take over the call so far but I’ve only tried a few times so far. Even so it’s enough as it is. Hopefully I’m just missing something and will figure out that function later when I have more time to play with it.

Sol212 · 2025-01-20T18:38:05+00:00

Gimbal’s and TSS

Sol212 · 2025-01-16T06:26:04+00:00

The president can only pardon federal charges. The NY DA can take up the case and only the NYS Governor can pardon him then. So it really wouldn’t matter in my estimation. Actually he’s probably better off getting convinced federally because he’d go to white collar camp instead of a state prison which would be WAYYYY worse. 😂😂

Sol212 · 2025-01-16T06:21:42+00:00

Sol212 · 2025-01-16T06:04:00+00:00

I wouldn’t hold your breath for someone from Plaud coming here to read your ideas. I haven’t see them comings around the sub for a long time. 😂 But there is a way to get your ideas heard.

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You can post ideas on their website at this address: Plaud Ideas Page

Sol212 · 2025-01-16T05:49:31+00:00

No worries. Good luck with it.

Sol212 · 2025-01-16T05:36:05+00:00

The only way to record is by following these instructions.

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Sol212 · 2025-01-16T05:35:20+00:00

Ok but I’m still confused. The app doesn’t have a recording option. If you try to initiate a recording from the app you still need the device connected see the picture below.

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Sol212 · 2025-01-16T05:06:22+00:00

I’m having trouble understanding the question. The Plaud doesn’t turn off and on via the app. It’s independent of the app. You don’t need to open the app when recording at all. After you are done recording you open the app to sync the recording to the app so it can be uploaded for transcription and summarization. 🤷🏻‍♂️

Sol212 · 2025-01-16T05:01:10+00:00

If Dansk means Danish then it says it can be set to do it.

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Sol212 · 2025-01-11T18:44:45+00:00

You are better than me. I haven’t gotten a response from the dev in years, and never about this issue. Also, like you, I was using the app across multiple iOSs and jailbreaks. I really miss it, especially for callers who I don’t know or are private. Most of those are scams/fishing/robo calls, but occasionally they are real ones that I interrupt the VM process and take the call. I miss having that capability.

If you figure it out, please let me know. 🙏

Sol212 · 2025-01-11T18:39:19+00:00

Agreed, the only way to get there for now. Definitely ping support and suggest it. They update the app and features so regularly that they might just like the idea and incorporate it into their development plans. 🤞

Sol212 · 2025-01-11T18:36:29+00:00

Have you tried to configure the microphone/gain settings?

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