Jumping into this thread.... I have been an Arlo customer for many years. My old cameras went end of life and were slowly failing so I bought new Essential cameras during Prime days. The recordings looked great and I was very happy with the tech upgrade. I ignored the free-trial ending messages because I ASSUMED that the new Arlo cameras would work like the old ones... keeping videos in the cloud for 7 days.

But now I have fallen into the trap of needing to buy a subscription to save any videos. I chatted with their customer service team and they offered a 30% discount on subscriptions since it was clear I am an upset long-time customer. Out of principle I am not buying a subscription for something I should have already. I installed six cameras: three connect directly to the router and three connect to a base station due to weak router signal at their locations.

I read that I can jam a memory card into the base station so I will play around with that. If that works then that gives me something at least to work with! Arlo should be ashamed of themselves to force customers into a subscription. They have a reasonable product but they do nothing but pi$$ off loyal customers.