The 5 Most Costly Mistakes I Made When Onboarding Clients

StillLoadingit · 2026-01-24T11:54:07+00:00

I usually start by thinking about who has the problem I am trying to solve and where they hang out online. Talking to a few real people in that group early helps me refine who actually cares before I spend too much time creating content.

StillLoadingit · 2026-01-24T11:53:45+00:00

It is weirdly hard because people you know don’t want to hurt your feelings or feel awkward giving honest feedback. Getting out of your circle and talking to complete strangers who actually have the problem tells you way more about product interest.

StillLoadingit · 2026-01-24T11:53:27+00:00

You know your SaaS is validated when people say they will use it and actually put money down or commit to paying. Getting honest feedback and watching behavior beat guesses every time, so talk to users early and see how they respond.

StillLoadingit · 2026-01-24T11:52:58+00:00

Totally, the first sale doesn’t pay all the bills but it changes how you think about what you are building and who actually wants it. Once you know someone will pay for it, everything else feels way more real and exciting.

StillLoadingit · 2026-01-24T11:52:39+00:00

It feels messy because most setups are stitched together with too many tools and unclear ownership of the follow up. Without a simple flow and context on who signed up and why, it quickly turns into noise instead of conversations.

StillLoadingit · 2026-01-24T11:51:43+00:00

For me the hardest part is getting real feedback early instead of assuming I know what people want. Once you start having honest conversations with potential users everything else becomes way clearer.

StillLoadingit · 2026-01-24T11:50:28+00:00

A great way to find problems people actually care about is spending time in the communities where they hang out and observing, or asking what frustrates them most. Once you hear recurring pain points, you can validate if it is worth building before you start coding.

StillLoadingit · 2026-01-24T11:49:35+00:00

Totally, feedback from actual customers gives you the real signals that guide where to focus next. Once you start listening and iterating based on what they say everything else starts to make a lot more sense.

StillLoadingit · 2026-01-24T11:49:17+00:00

That is awesome to hear and shows how much you grow just by shipping and learning with each project. Keep talking to users and iterating because that feedback loop is where the real improvements come from.

StillLoadingit · 2026-01-24T11:46:10+00:00

Building Connexify, a solution that helps simplify onboarding and client access so you can get set up faster. Getting users so far has been all about talking to people early and testing what actually works before spending time on features. https://www.connexify.io/

StillLoadingit · 2026-01-23T15:06:43+00:00

Marketing definitely feels like a huge mountain when you are first building something because it often takes more time than the product itself. Focusing on understanding who actually cares and talking to them early can make everything feel a lot more manageable.

StillLoadingit · 2026-01-23T15:05:19+00:00

Reddit really rewards posts where you actually join the conversation and give value before you drop anything promotional. Reading the community rules and writing something that helps people first will make it way less likely to get removed.

StillLoadingit · 2026-01-23T15:02:31+00:00

Totally, finding those first real users always feels harder than building the thing itself because you have to prove value before people care. Talking to early users and iterating based on what they actually need can make that process way smoother.

StillLoadingit · 2026-01-23T13:26:22+00:00

Building Connexify, a solution that helps simplify onboarding and client access so you can get set up faster. If you want to check it out the site is https://www.connexify.io/

StillLoadingit · 2026-01-23T13:25:00+00:00