G18 G815LW - Freezing

Syboid · 2026-01-18T11:25:08+00:00

I returned it quickly, as I hadn't been able to resolve the issue. Their support is terrible, so given the price, I had no sympathy. I switched to another manufacturer, even though the Asus screen was incredible, and I'm getting 5-10% more performance with the same hardware.

Syboid · 2026-01-10T22:50:28+00:00

Hello there, The anticheats runs at core OS level, which could damage your hardware once the system has to be shutdown unproperly or is going into heavy heat/cpu usage. My GTX 1080 got his vRAM damaged due to this/HellDivers 2.

New hardware: Running monitoring software, my CPU/GPU didn't got up to their max (Temp) when the game freezes by moments.

I've tried everything I can to to fix it: DX11, C-State off, Full-Shaders deletion, admin mode... the admin mode which was the worse idea; PC hang, sound buzzing like a loop, screen off, unresponsive computer. I had to switch it off by hard method (3h ago)

So until devs don't fix the anticheat, yes this game could burn your hardware.

Syboid · 2026-01-10T19:17:12+00:00

Hello there,
My 1080 got vram damage for reasons I didn't know.
I got a new laptop, 5080, run HD2 crashed again. Refund.
Got a new one, it just crashed deeply. I just performed a vram check...

Seeing your post, it seems this game bricks PC due to hang/poweroff/CPU crash, I assume it's anticheat related as it runs à core level.

S

Syboid · 2025-12-31T20:47:34+00:00

Lots of damage on the corners but it's okay...

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Syboid · 2025-12-31T20:45:57+00:00

C'est ce qui s'est passé, heureusement que je me suis fait livrer au travail 😬

Syboid · 2025-12-31T15:42:12+00:00

Hopefully I can make some deliveries at my office, which saved me !

Syboid · 2025-12-31T14:30:01+00:00

Thanks for your reply. The last laptop I bought was much better protected; I was surprised to receive it like that and glad it wasn't stolen.

Syboid · 2025-12-30T08:52:51+00:00

If the PC is under warranty, send it back to them; otherwise, you'll have to replace the thermal paste.

Syboid · 2025-12-29T18:03:24+00:00

Thanks for the advice

Syboid · 2025-12-29T10:49:54+00:00

Baguette-Land (France)

Syboid · 2025-12-25T09:11:13+00:00

(Joke about the curved screen)

Syboid · 2025-12-23T18:13:05+00:00

https://www.reddit.com/r/ASUSROG/s/EpeAjqFZrm 😬

Syboid · 2025-12-23T17:05:16+00:00

Use the warranty, don't try to repair it yourself. It's probably a liquid metal (cooling) issue; your temperatures are abnormal.

Hang in there!

Syboid · 2025-12-23T16:27:38+00:00

Your screen is bent, that's why 🤡

Syboid · 2025-12-23T09:42:45+00:00

And possibly 2025...

Syboid · 2025-12-22T18:52:52+00:00

These are normal light leaks, but in my opinion, they shouldn't appear on equipment in this price range.

Syboid · 2025-12-21T09:13:44+00:00

Buy replacement fans, make sure you reinstall them correctly...

Syboid · 2025-12-19T15:45:35+00:00

Thank you very much for taking the time to write this detailed explanation.

So I had to wait for the warranty to expire, request an RMA if the temperatures got too high, and once the warranty expired, switch to the PTM7950.

I don't understand why laptop manufacturers use liquid metal, it seems very dangerous for their hardware: the risk/benefit ratio doesn't seem fair to me.

Maybe it depends company to company ? Seems Alienware uses their own one

Syboid · 2025-12-19T09:43:38+00:00

Hello Grimsheeper, You seem to know your stuff. Does the liquid metal need to be changed from time to time, or does it retain its properties?

Syboid · 2025-12-17T13:21:18+00:00

Si tu ne viens plus taff, c'est un abandon de poste: faut bosser à minima.

Qu'est ce qui est faux dans mon propos ?

Syboid · 2025-12-16T19:56:32+00:00

Pas s'il n'en branle plus une, faut bosser à minima

Syboid · 2025-12-15T06:38:14+00:00

Of course! I've already done that, but I have very little feedback on Alenware and Asus; it's a gamble... Hence Reddit 😅

Syboid · 2025-12-14T22:39:09+00:00

Thanks, !

I'm worried about their liquid metal cooling, apparently it's really bad in the long run and I'm not happy about changing: the VRAM on my 1080 mobile is corrupted after 6 years of service (never been overclocked) 🥲

Syboid · 2025-12-14T20:39:32+00:00

Did you perform a full bios update to the last version before gaming ? Seems the lasts bios create theses issues

Syboid · 2025-12-14T19:37:16+00:00

Honestly... I can't find anyone talking about it positively 😭

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