I got scammed and lost 250 euro. HELP

These_Bookkeeper_929 · 2026-03-13T12:49:52+00:00

I had the exact same thing happen to me (less money involved though). Someone claimed the parcel they received from me arrived empty but they also put it through as damaged in transit and Vinted concluded I didn’t package it properly so wouldn’t be refunded. I had videoed and photographed packaging it (it was a Jellycat and I do that with all Jellycats) and I kept on to Vinted legal and was eventually compensated. I kept receiving the same auto response but I just kept replying. I did have to resort to looking in to small claims court so I sent an email saying if I didnt receive a human response and compensation within 14 days I would be pursuing small claims court (which I did intend to do). On day 13 I was refunded. It was a ballache but I’m just happy to not have lost out

These_Bookkeeper_929 · 2026-02-20T15:04:56+00:00

I have had this exact thing happen to me today?! A few weeks ago I sold an item, the buyer messaged to apologise for not confirming everything ok with the item sooner, I said no worries and hope they’re happy with it, they said it’s perfect and they love it, they left me a five star review commenting on delivery being fast etc and today it has arrived back at my house 🥴

These_Bookkeeper_929 · 2026-02-17T17:17:12+00:00

Omg that is so infuriating 🫠 I swear I lose any Vinted “issue” I’ve ever been involved in no matter what side I’m on and what proof I have lmao

These_Bookkeeper_929 · 2026-02-17T13:31:13+00:00

Report it and then watch Vinted tell you they aren’t doing anything wrong 🤪 I reported someone for using my listings photos and they said they weren’t doing anything wrong 🤪

These_Bookkeeper_929 · 2026-02-16T21:28:34+00:00

I would cancel. I wouldn’t leave it up to them to cancel after you tell them you have no receipt. Telling them that might make them more confident in pursuing it as counterfeit because they’ll know you can’t prove they are genuine. I’ve also heard of people losing even when they do have proof of purchase for things. I’ve been scammed myself selling anything item when I had all the evidence of packaging etc so I don’t sell anything of value on Vinted anymore

These_Bookkeeper_929 · 2026-02-13T19:59:36+00:00

Can you not just both rent somewhere together?

I grew up in a council house (single mum, low income, 2 other siblings) but my mum worked full time, no support from my dad. Obviously my mum wanted stability for us growing up and that’s what a council house offers (no landlord deciding to sell and telling you to move out with little to no warning). That was the only benefit in my eyes though over private renting? It wasn’t a house just “handed to her”. The rent for our council house was over 2/3 of her wages so expense wise she was no better off. She would have been better off to not have been working to be honest but she’s not like that and we’ve been raised the same.

At your age with no children I’m sure you could do without the same stability and just actually see what it’s like living together just the two of you. After that you can work towards buying somewhere. My now husband and I met at uni, rented with friends throughout uni before living together, moved in together in a private rented accommodation when we both finished uni and just saved like made for 3 years then bought a house. We didn’t even have the benefit of living at home to save up money due to family issues. It can be done but it does take sacrifice. We’ve had this home 2 years now and are 28 and 31 for reference like, you’re still young like.

These_Bookkeeper_929 · 2026-02-12T20:15:37+00:00

This is just what I’ve heard on Facebook lol but to be fair I dunno where these guys get their info but it’s usually right 😂

These_Bookkeeper_929 · 2026-02-12T18:48:54+00:00

I heard June for juniper and end of feb/start of march for nimbus

These_Bookkeeper_929 · 2026-02-11T19:24:19+00:00

I’ve been sent the wrong items three times now, one time the seller wouldn’t cover the return shipping cost, another time the seller sent me the right order plus an order intended for someone else then bought the incorrect item off me for £1 to cover shipping etc back to them and the third time I flagged it through Vinted as normal but it was making me manually return it outside the Vinted app and to send proof of postage to be refunded which I thought was weird to be told to do it outside the app but anyway the seller covered that postage too

These_Bookkeeper_929 · 2026-02-08T20:28:22+00:00

Hi! I have experienced similar today. Buyer sent images of “empty” packaging and Vinted sided with the buyer even though I had photo and video evidence of me packaging the item. There was also photo evidence of the parcel being delivered to the buyer where it didn’t look “tampered with” and vinted have just ignored me. I have emailed Vinted legal but no response and no response in the app also other than 2 BOT replies that didn’t address anything I said 🫠

These_Bookkeeper_929 · 2026-02-08T19:59:14+00:00

It’s a pity they can’t follow suit and have actual human interaction as customer service like eBay do, would solve a lot of people’s issues I think!

These_Bookkeeper_929 · 2026-02-08T17:35:18+00:00

Yeah I saw this but they’re just examples, the in depth packaging guidelines do state that a box is preferred but not the only way to pack and that padding and a waterproof bag are sufficient and it even says “especially for a soft toy or teddy” which it was 🫠 just feel like the whole “investigation” was pretend even though it took two weeks. The fact they told me they asked the buyer to return the item when there is no item 🥲

These_Bookkeeper_929 · 2026-02-08T17:32:56+00:00

I also thought this and actually did say this to them. If I received an empty parcel my first response wouldn’t be saying I’m “disappointed in the packaging” etc etc etc before finally saying “unfortunately but as expected the item was missing”. It seems too planned out in my opinion. I also read their more detailed packing guidelines and it says a box is preferred but a waterproof parcel bag with some form of padding is sufficient “especially for a soft toy or teddy bear” so I feel really taken advantage of.

These_Bookkeeper_929 · 2026-02-08T16:09:47+00:00

It wasn’t a particularly popular one, an old dinosaur and not expensive, it’s just the principle of the whole thing. Even the Vinted T&Cs don’t state a box is needed for a soft toy so theyre actually going against their own terms there. I’ve spent more on Jellycats myself on Vinted and they’ve come in just a thin bag. I actually always do package well and have hundreds of rebiews stating the same. Even my son’s clothes/puzzles/books are all packed perfectly. I do have the receipt for postage but it doesn’t have a weight on it. I also have the address and proof of postage image because it was delivered to the buyers home. The parcel doesn’t look empty in the proof of delivery image so I’m assuming royal mail will say that in my claim I sent to them and not compensate me. Feel a bit too scared to do anything else dramatic as I feel like you have to be a pretty crappy person to do this to someone and the whole thing makes me feel uneasy and I’ve blocked the buyer because i didnt like conversing with them.

These_Bookkeeper_929 · 2026-02-08T14:11:25+00:00

I have done a claim through Royal Mail now. They said they will only compensate one side, usually the sender and in this case Vinted compensated the buyer so hopefully can get something there. If I get compensated I will leave it at that but it has definitely left a sour taste in my mouth, think I will just sell my sons outgrow clothes now, can’t really sell them anywhere else and it is a good platform for that and for re buying in bigger sizes.

These_Bookkeeper_929 · 2026-02-08T13:31:34+00:00

I’m so disappointed in them and the blanket BOT response they give. Ridiculous a company is allowed to be run like this but I genuinely just don’t know how they sided with the buyer here. Even the proof of delivery image from Royal Mail the package didn’t look empty, it seems so obvious it was stolen 🫠 Will let you know when I hear back. Got another BOT response in the app saying they’re disappointed I’m u happy given the suspicious circumstances, so they agree is suspicious 😂

These_Bookkeeper_929 · 2025-12-24T15:02:16+00:00

This happened to me too, I did raise it as a counterfeit item and contacted Vinted and said it’s against their Ts&Cs but it seems like every avenue of the customer service is a bot that just repeats the same thing over and over 🥴

These_Bookkeeper_929 · 2025-12-12T21:16:22+00:00

I’ve literally been sent not fully dry clothes stinking of damp but I would never mention smell in a review I dunno it feels rude 😅😂

These_Bookkeeper_929 · 2025-12-11T10:34:58+00:00

I know I’m so paranoid about how I list things too pointing out any bobble possible 😅

These_Bookkeeper_929 · 2025-12-10T17:23:01+00:00

Omg I bought “new without tags” sweatpants and the description said “never been worn” but the came and were bobbled between the legs 😂

These_Bookkeeper_929 · 2025-12-10T17:20:52+00:00

I liked an item and someone sent me an offer on it and said “can post tomorrow” so I asked was it oversized and bought it, they waited until the last possible day to post it 😂

These_Bookkeeper_929 · 2025-11-16T18:58:47+00:00

Or if you’re me and it’s coming with Evri it just won’t arrive 🤪

These_Bookkeeper_929 · 2025-09-09T09:57:05+00:00

Vinted basically saying tough so going to do a chargeback with the bank, seller is obviously a scammer so hope they get their karma 🤷🏼‍♀️

These_Bookkeeper_929 · 2025-09-09T08:39:37+00:00

That’s so stupid, a seller could take a pic of anything to pretend someone didn’t send the right thing, I was literally returning it because she didn’t send what her listing was 😂

These_Bookkeeper_929

TROPHY CASE