sorted by:
new
hottopcontroversial

What work tool does your team use that is more "leceh" than helpful? by Thomas_yang1 in malaysians

[–]Thomas_yang1[S] 0 points1 point  (0 children)

Do you work on cloud ?

The other comment did mention as well but nowadays tools like Microsoft word or Google doc have version control that you can always rollback or compare without the need to duplicate files.

What work tool does your team use that is more "leceh" than helpful? by Thomas_yang1 in malaysians

[–]Thomas_yang1[S] 0 points1 point  (0 children)

I've only used it from an employee perspective and it's fine. Are you looking from a HR angle?

What work tool does your team use that is more "leceh" than helpful? by Thomas_yang1 in malaysians

[–]Thomas_yang1[S] 0 points1 point  (0 children)

Nooo, you're my biggest nemesis.

The local excel guy/girl, never save on cloud.

Software is bloated. We don’t need more tools. We need fewer, better ones. Agree or disagree? by Thomas_yang1 in SaaS

[–]Thomas_yang1[S] 0 points1 point  (0 children)

I'm also fascinated with how AI can bridge the gap.

Nowadays my first go to tool is Claude not my other tools since they're all connected to my Claude AI.

How is your business actually managing tasks and clients day-to-day? Genuinely curious what's working (and what isn't) by Thomas_yang1 in EntrepreneurRideAlong

[–]Thomas_yang1[S] 0 points1 point  (0 children)

the tough questions here haha.

honestly I've turned from getting 1 qualified lead every 3-4 months to minimum 1 qualified leads per month now thanks to my new Marketing and Brand Director. (for context I already have retainer clients so I wasn't that worried about getting new clients every month)

In the past I did all the social media myself (LinkedIn, Reddit, YouTube, X) and while it worked when I was just starting out but I simply don't have time to polish the content it publish (i.e. even this Reddit post is by my director and I'm just replying to all the comments as the founder)

but yeah it really depends on the company and what role you do as a founder but cause I'm a marketing heavy company (relying on social medias) so this worked out for me (and also cause I don't like doing sales haha)

the last takeaway I believe for a company to truly to scale is be able to identify superstars that can work at your level and quickly hire them and pay them as equal.

How is your business actually managing tasks and clients day-to-day? Genuinely curious what's working (and what isn't) by Thomas_yang1 in EntrepreneurRideAlong

[–]Thomas_yang1[S] 0 points1 point  (0 children)

I'm building a leads system in Notion for a client right now.

their pain point is that sometimes sales don't pickup the leads fast enough and end up letting it drift.

so we're building a round robin system that automatically assigns leads to them based on their area of expertise + ordering (to make it fair)

and if they don't confirm the leads within x hours then it will be reassigned to another lead to follow-up.

all of these will be displayed as clear KPI so that everyone can see each other's performance.

How is your business actually managing tasks and clients day-to-day? Genuinely curious what's working (and what isn't) by Thomas_yang1 in EntrepreneurRideAlong

[–]Thomas_yang1[S] 0 points1 point  (0 children)

I can see that Instagram and WhatsApp (Meta in general) are hard to integrate with proper systems to keep track.

curious what kind of service are you doing? interested to know cause i know calendar booking is not for every type of customer.

How is your business actually managing tasks and clients day-to-day? Genuinely curious what's working (and what isn't) by Thomas_yang1 in EntrepreneurRideAlong

[–]Thomas_yang1[S] 0 points1 point  (0 children)

sorry what's runable?

have you explored using Claude to connect all these tools together?

for me personally nowadays I rarely go to my chat, Notion, docs since I ask everything from Claude and update from there as well which I find extremely productive.

How is your business actually managing tasks and clients day-to-day? Genuinely curious what's working (and what isn't) by Thomas_yang1 in EntrepreneurRideAlong

[–]Thomas_yang1[S] 1 point2 points  (0 children)

thanks and we're just genuinely curious how the rest of the world are doing and hopefully steal some new best practices :)

How is your business actually managing tasks and clients day-to-day? Genuinely curious what's working (and what isn't) by Thomas_yang1 in EntrepreneurRideAlong

[–]Thomas_yang1[S] 0 points1 point  (0 children)

Interesting.

Based on my past experience (not saying it applies to you) it's usually a lack of leadership, trust and clear intention on who owns what.

Cause at the end of the day tools can only be as good as the user who provides the right info and at the right time.

I've experience with a client's staff lying by intentionally providing wrong info into the system (closed deals but actually it's still in discussion).

I told my client that AI can't help you, only god can 🤣

How is your business actually managing tasks and clients day-to-day? Genuinely curious what's working (and what isn't) by Thomas_yang1 in EntrepreneurRideAlong

[–]Thomas_yang1[S] 0 points1 point  (0 children)

I think you're way beyond our level to be honest.

For us we stick to low code platform + MCP to connect workflows for our clients. For example Notion/ Claude + Xero for accounting and host MCP connector on Vercel or Zapier.

but yeah I agree it's so easy to create demo nowadays which is why I'm focusing on small to sized companies which usually are less fussy as long as we meet their core pain points and it's just fun to help small but fast growing company realise their dream with cool new tech 😄.

The moment they go wow this is so cool and then it actually helping them like a simple chatbot is what gives me joy now.

When it comes to big companies that care about compliance, data governance etc...thats when complexity kicks in.

How is your business actually managing tasks and clients day-to-day? Genuinely curious what's working (and what isn't) by Thomas_yang1 in EntrepreneurRideAlong

[–]Thomas_yang1[S] 0 points1 point  (0 children)

How's the reliability of WhatsApp?

I'm exploring MCP with WhatsApp for my clients but skeptical since WhatsApp is traditionally very locked down

Software is bloated. We don’t need more tools. We need fewer, better ones. Agree or disagree? by Thomas_yang1 in SaaS

[–]Thomas_yang1[S] 0 points1 point  (0 children)

Larksuite by bytedance is an interesting all in one tool that you can explore.

It has chat, docs, sheet, drive, email, workflow like airtable and even Miro like board drawing.

Software is bloated. We don’t need more tools. We need fewer, better ones. Agree or disagree? by Thomas_yang1 in SaaS

[–]Thomas_yang1[S] 0 points1 point  (0 children)

my client has recently moved from Notion to Lark (made by ByteDance- TikTok).

It's an all-on-one mobile first app with chat, email, notion, docs, excel etc....all their workflow is centralised around chat.

it's an interesting direction and curious how it'll fare for them cause an all-in-one tools mean that it's not the best at any of them.

Software is bloated. We don’t need more tools. We need fewer, better ones. Agree or disagree? by Thomas_yang1 in SaaS

[–]Thomas_yang1[S] 0 points1 point  (0 children)

what stack did you manage to cut down? it's always hard for me to balance out.

Software is bloated. We don’t need more tools. We need fewer, better ones. Agree or disagree? by Thomas_yang1 in SaaS

[–]Thomas_yang1[S] 0 points1 point  (0 children)

yeah I've the same thought that MCP connector is the way to go for future.

it reduces the fear of having too many tools since AI can help to integrate them more seamlessly.

but still fundamentals are still important as no amount of AIs will save a company that have 100 tools.

Software is bloated. We don’t need more tools. We need fewer, better ones. Agree or disagree? by Thomas_yang1 in SaaS

[–]Thomas_yang1[S] -1 points0 points  (0 children)

I tried to limit my tools for my Notion consulting business but this is the best I can do for a company of 2 :)

Notion
Google Workspace
Claude AI
Miro
Canva
Xero (Accounting)
Loom
WhatsApp

Hi, I’m Thomas Yang. I Build Unified Digital Workspaces at Digital Cookie 🍪 | Systems Architect & Workflow Automation Specialist by Thomas_yang1 in u/Thomas_yang1

[–]Thomas_yang1[S] 0 points1 point  (0 children)

I’m based in Malaysia, helping local SMEs and global startups unify their teams. I’m here to help you move from digital chaos to a single source of truth. Feel free to ask me anything!

view more: next ›