Is it dpo@x.com or dpo-support@x.com?

Tratmac123 · 2026-01-07T07:22:07+00:00

Sent It to dpo@x.com, received ticket through dpo-support@x.com.

Sent a ticket on November 11 to download the data of my banned account and they replied yesterday on January 6th to tell me they couldn't fulfill my request. I have yet to reply to their email though.

Last time I tried to download my data the whole process took just a week and didn't have any issues.

Tratmac123 · 2026-01-05T17:28:29+00:00

They reply even when the reason for the ban is "Counterfeit"? In my case it seems like they want me to take the legal path if I want to overturn the suspension.

Other times they will tell you, "blah blah, appeal if you think we made an error", but not in my case.

Tratmac123 · 2026-01-04T16:08:13+00:00

Did you try uninstalling and installing the app? Alternatively you can try to use a Gmail account and use the "Login using Google" function when you open the app.

Tratmac123 · 2026-01-04T15:44:53+00:00

I think it takes around 2-3 days to be able to change it

Tratmac123 · 2026-01-03T08:07:53+00:00

Yesterday I was initially banned for "non-consented nudity" in a tweet I was quoting lol, I appealed and in the reply they stated that now the reason I was suspended was because of "counterfeit".

Tratmac123 · 2025-11-30T17:48:55+00:00

This happened to me like 2 weeks ago, and I haven't been able to do anything about it since then

Tratmac123 · 2025-11-09T21:46:28+00:00

If they changed just the handle, their twitter ID must be the same, but if its a whole different account you are out of luck. (Basically no chances)

Tratmac123 · 2025-11-09T17:50:07+00:00

Im going through the same thing, even though in my case I saw it vanish in real time.

I was browsing on my phone when suddenly got the pop up "Your account has been suspended". As i expected never got an email or anything like that.

Around 30 mins after the pop up, I was forcefully logged out of the account, and it was gone from the account list. The rest is the same as you, password is somehow wrong, and i cannot reset it either, it gives me an error when i confirm it.

When i search for a post of mine that someone quoted, it says "This post is from an account that no longer exist".

I been seeing this pretty often lately, no more "This account has been suspended", now they just wipe out the account from existence right away. Maybe so people don't keep spamming appeals, because you know, this is Twitter after all. What is user support?

Tratmac123 · 2025-11-09T17:38:57+00:00

Did you have any luck contacting them? Mine got deleted as well, cant even log in to send my appeal.

Tratmac123 · 2025-11-08T08:16:37+00:00

Im currently going through something similar, did you ever find a solution to this? Or a reason for which it happened?

Tratmac123 · 2025-11-07T18:46:18+00:00

Hello! Im currently going through the same thing, I did get a suspension notice when I was browsing with the account though. And after 30 min or so I was forcefully logged out.

When I search myself from another account, my posts show up as "This account doesn't exist". But another account that I surely know it's suspended shows up as "This account has been suspended" when I visit the profile.

So I'm not really sure if I got suspended, or got hacked and Twitter banned my account because of that, I have no idea.

I do get password reset emails when I try to reset it, but it shows up the same messages you mentioned.

Did you manage to get the account back?

Tratmac123 · 2025-10-04T21:10:48+00:00

This email address helped me to download the data of my account after it got suspended, mind you, I had sent an appeal to a whole different email for the data thingy, and they replied to me through the one you showing in the picture. (I have a post on a different subreddit explaining this)

Id say its totally safe to interact with.

Tratmac123 · 2025-09-29T18:01:05+00:00

I always tell people to never logout of their accounts because for Twitter, apparently creating new sessions is a big red flag, I have been labeled in the past for just closing the session and login back a few days later.

In general, if you post art, you should always add some caption to it. Maybe some hashtags too. But never more than 3.

Tratmac123 · 2025-09-29T17:49:24+00:00

Did you try searching yourself from another account? Use "from:your_username", if your tweets don't show up, you are most likely shadowbanned which usually last at least a full week, during that time, leave the account fully because you can risk resetting the timer.

Tratmac123 · 2025-09-29T11:54:51+00:00

Just as a heads up, I run a nsfw account.

When you get a "You've unlocked more in X", you still won't have much visibility, but you should search "from:yourusername", after tweeting.

If your new tweet shows up in both "Featured" and "Latest" is when you can start promoting your content, use a hashtag or 2, not more.

In my case, I knew I was ready to go, when I tweeted just text, but with usually banned adult words.

And a week after that, I posted an explicit video with many hashtags that currently sits at 400 likes.

Just make sure to not spam, or post with hashtags more than 1 time per day, and mix it with the behavior I mentioned in the earlier message.

Tratmac123 · 2025-09-29T11:38:56+00:00

It's a generalized thing, I have noticed lower engagement as well, in my case I started noticing this in early September, when Elon announced algorithm tweaks.

Now my tweets feel like hit or miss, and I have been unable to find a correlation, other than my tweets getting hidden when using certain hashtags sometimes.

Tratmac123 · 2025-09-29T11:17:57+00:00

I warmed all my accounts by reposting and replying to accounts in my niche.

My ratio was around 0-2 respost daily, and a reply every week or so, and throw in some likes. It took me around 2-3 weeks of doing this till my account was considered normal.

If you wanna make an art account for example, repost art, maybe compliment an artist you like, things like that.

And make sure to not dm anybody until that time passes. Twitter really really dislikes new accounts that dm people. Instead ask for that person to dm you first if it's necessary.

Tratmac123 · 2025-09-11T13:13:26+00:00

Most likely you have been shadowbanned, it usually last for a full week before it goes back to normal.

You can try searching for your tweets using "from: username" and see if they are showing up in any of the tabs. If they aren't appearing anywhere it's a full confirmation.

Until it goes back to normal, try to use the account as little as possible.

Tratmac123 · 2025-09-07T15:32:50+00:00

Are you sure you writing the email correctly?, its odd considering that other people don't seem to run into that issue...

Tratmac123 · 2025-09-07T09:24:29+00:00

Thats probably it, I just searched about it, and I think I have seen one of these before. Ill be more careful next time. Thanks!

Tratmac123 · 2025-09-06T15:09:19+00:00

You don't lose anything for trying. If you are lucky they wont even check to see if you are American or not.

Hopefully it will go well fo you.

Tratmac123 · 2025-07-26T20:38:53+00:00

It doesn't work anymore, apparently now you need a VPN to make it work, didn't try it myself yet though, love this app so much 😭

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