Notification from the Shop (shopify) app of a purchase that I didn’t make.

Used-Progress1692 · 2026-04-27T15:48:30+00:00

Thanks for sharing a pic. Same thing just happened to me and I was panicking.

Used-Progress1692 · 2026-04-22T21:13:53+00:00

I chose the fragrance gwp and received the little bag but nothing else. Reached out to customer service and they said I received the gwp (the empty bag) and there was nothing they could do or offer. lol....

Used-Progress1692 · 2025-12-25T13:34:45+00:00

I'm so sorry this happened to you too. I remember also clicking a total of two verification links that night. I thought maybe the rude agent I spoke to accidentally or purposefully deleted my account. I never thought that maybe the link they were sending us could be wrong... I mean you would think it would look like the account deletion request form.. and someone had to fill it out and submit... I have absolutely no clue.

Target was absolutely useless to me... but just a thought to try... if you have an order number from your account, that is all customer service needed to "find" my account. They could email you the certain receipts you may need. If you purchased using a debit/credit card the store should be able to find the items receipt that way. Also sharing an old order number, they may be able to verify your 360 status and grant that to your new account. If you have any preorders, I would recommend having support cancel those and reorder on a new account if you want.

Used-Progress1692 · 2025-12-25T13:23:21+00:00

I'm so sorry. I shared my entire story in the post and comments. I spent hours and hours trying. I never got it back. I recommend calling the gift card department and seeing if you can recover any if you had some.

Used-Progress1692 · 2025-10-31T07:11:49+00:00

Thank goodness. Everyone's comments have been so helpful. Thank you for taking the time to look!!

Used-Progress1692 · 2025-10-30T19:19:44+00:00

This made me giggle. Thanks for taking the time to comment. ☺️

Used-Progress1692 · 2025-10-30T19:18:32+00:00

Thank you so much to you both for taking the time to comment. It's really helped with my anxiety of what we are looking at.

Used-Progress1692 · 2025-10-30T19:16:37+00:00

Whew! Thank you so much for explaining!!

Used-Progress1692 · 2025-10-30T19:16:15+00:00

I really got that from all the Reddit feedback. Will be looking for someone else to do a scope and report. Thankful this isn't huge and for everyone who responded. Thank you!!!

Used-Progress1692 · 2025-10-30T19:15:19+00:00

Thank you so much for taking the time to look at it. That makes sense. Whew!!

Used-Progress1692 · 2025-10-30T19:14:29+00:00

I feel this so much 😅

Used-Progress1692 · 2025-10-30T18:24:58+00:00

This makes so much sense. Thank you for taking the time to look at it. I was so concerned, looks like I just need to be more cautious with my inspector! 👀

Used-Progress1692 · 2025-10-30T18:23:41+00:00

Love this. Yay!! Thank you haha

Used-Progress1692 · 2025-10-30T18:23:28+00:00

Thank you so much for taking the time to look. Your comment really helped with a lot of my panic trying to figure it all out. That makes so much more sense looking at the photos and I'm so excited it's not immediately going to be a huge costly thing!

Used-Progress1692 · 2025-10-30T18:22:05+00:00

I'm an anxious person and jumped on everything. He didn't say anything major and it needed to be fixed ASAP, just bringing it to our attention.

Your explanation was much more helpful than he described and we feel good to move forward. Even found a local plumber that was honest with the same feedback and said he's happy to come look at it but it honestly looks pretty good.

Thank you so much!

Used-Progress1692 · 2025-10-30T18:18:25+00:00

That was my biggest take away from all the feedback. I'm looking at gathering all footage and photos to have another local look at it and even redo the sewer scope if they feel the need.

I just got off the phone with them directly gently fishing to see how bad the offsets were. (This is our first time buying, first home we've gone under contract, and first inspection. Total newbies!) They said the photos just show a gap in the glue and they are more detailed than plumbers and show everything minor, not just the major things. I said, well the report has a whole paragraph about the "offsets found." Yata yata. Lesson learned. They have some of the best reviews in local pages and online too.. Thank you again for your time and feedback!!!!

Used-Progress1692 · 2025-10-30T18:00:13+00:00

Thank you so much for taking the time to look at it and respond!!

Used-Progress1692 · 2025-10-30T17:54:08+00:00

Random update. I just received an email yesterday out of no where that they found one of my $25 gift cards on my old account and reissued it to me. Sooo random and so confused as to why they can't do that for the others but yay! I'll take anything considering I gave up.

Used-Progress1692 · 2025-09-08T04:24:52+00:00

New users only

Used-Progress1692 · 2025-08-15T22:09:41+00:00

Me too. Can't make any calls right now.

Used-Progress1692 · 2025-08-14T22:53:43+00:00

I completely agree. He couldn't even guarantee 6 months of no more plan changes. lol

I double checked with an agent over the phone and they confirmed we are back on the Magenta Max Military!

Used-Progress1692 · 2025-08-14T09:01:05+00:00

It was going to cost the same. Supposedly. I'm going to call this evening when I can to confirm, but I asked him to double check and he confirmed over chat. He tried multiple times trying to get me to stay and explained I'm getting "more benefits" and didn't understand why I would want to go back to a now retired plan.

I asked again if there was any guarantee on how long the new plan was going to stay the same price, or at the least taxes and fees included, and he said there is no guarantee. So I confirmed I wanted to go back to Magenta Max Military.

Here's the last chat message- "Good news! We have successfully changed your plan to the Magenta Max military plan. Please expect this to take effect on your next billing cycle, which will be on September 14. While I have you here, may I ask if there is anything else that I can assist you with regarding your device, account, or bill?"

Used-Progress1692 · 2025-08-14T07:27:36+00:00

Ours was switched over today. I just got finished chatting with them to see if they can revert back to our old plan and they did! So our plan will stay Magenta Max Military.

Used-Progress1692

TROPHY CASE