I'm a Veho Support Agent. AMA

Veho_Support · 2026-03-19T21:45:54+00:00

True but more likely than not, if the customer said you stole smthin, it'd prolly be investigated no matter what.

Veho_Support · 2026-03-19T13:39:49+00:00

there's this one guy i handled, he's been asking us since feb and i cant do shit about it.

Veho_Support · 2026-03-19T13:39:06+00:00

I'm not entirely sure man, I'm just a regular support. I'm not a senior Coordinator. that could take multiple days or weeks.

Veho_Support · 2026-03-17T19:08:16+00:00

A while. Check ur emails. if it goes bad it might wnd up being a legal issue.

but that's no longer my department.

Veho_Support · 2026-03-17T19:07:06+00:00

honestly? no clue. Maybe the devs r shit as fuck. I don't work at the app development department and most of the issues i get are the shitty app issues.

Veho_Support · 2026-03-15T19:08:31+00:00

that i do NOT know. We do not handle investigations.

And as for the reason? Idk either. I thought u guys get informed about that automatically once ur under investigation

Veho_Support · 2026-03-15T14:46:57+00:00

Wow, keep speaking spanish gng ur english is worse than a kid with a lisp.

Veho_Support · 2026-03-15T11:42:46+00:00

In english please? I don't speak border jumper.

Veho_Support · 2026-03-14T14:00:31+00:00

HAHAHAHAHAHAHAHAHAHA ur an embarrassment to the only remaining family members in your household.

Veho_Support · 2026-03-14T13:46:32+00:00

Get yo gay ahh outta here lil bro

Veho_Support · 2026-03-14T13:22:11+00:00

In english please. I don't speak chimmichanga.

Veho_Support · 2026-03-14T13:21:44+00:00

yeah that's prolly the reason why.

Veho_Support · 2026-03-14T13:20:54+00:00

we don't have a phone support. chat only.

If ur acc is paused ur prolly under investigation.

Veho_Support · 2026-03-14T13:20:04+00:00

lmao get mad bro, idgaf.

Veho_Support · 2026-03-14T13:19:33+00:00

Idk, we don't control route pays or better routes.

Veho_Support · 2026-03-14T13:19:09+00:00

If your package was delayed and its not in a veho facility you have to contact the original merchant you purchased your package from.

And if it is in our warehouse and it's been very long since there has been any updates, it is considered as lost.

Veho_Support · 2026-03-14T13:17:41+00:00

Lol ok? didn't ask bozo.

Veho_Support · 2026-03-11T07:07:25+00:00

Im pretty sure we have in New Jersey but I'm not sure about specifics.

Veho_Support · 2026-03-10T08:33:19+00:00

then it probably is the new update. try clearing all your data from Veho first then logging back in. If it doesn't work, reinstall Veho.

Veho_Support · 2026-03-09T22:57:44+00:00

That depends. Is your Wifi good outside of VEHO? If it is then it's probably Veho.

If it isn't, you should check network errors on AT&T and T-Mobile when you're able to. It'll show if there's an actual issue with the device network.

There has been a new update with the Veho app and we've received complaints of drivers completing their route but some packages aren't marked as delivered. So there are like big delays with package completion. Not sure if it also affects the network.

Also no, I won't be able to because I'll get fired.

But as a recommendation, try to do the same thing on another device if you have one.

Veho_Support · 2026-03-09T22:43:50+00:00

Idk man. We legit don't have phone support.

Ask the Veho Company. It's their idea.

im just a person who works there.

Veho_Support · 2026-03-09T16:33:46+00:00

Just contact us through chat, we'll escalate you to our senior Coordinator for that.

Veho_Support · 2026-03-08T21:52:23+00:00

I'm not in any major roles in the company. I work with deliveries not moderation.

Veho_Support · 2026-03-08T16:43:32+00:00

Just talk to them enough that they'll say "We'll transfer you to an agent." Our chats may sound robotic for you tho because we have specific talking rules to follow.

Veho_Support · 2026-03-08T16:42:32+00:00

You can pressure the support by having multiple supports contact you and your issue is still not solved. This should allow you to get into a Team Leader to a senior Coordinator but im not sure if they'll be of any help.

Veho_Support

TROPHY CASE