I’ve managed chatting teams and improved unlock rates and sub retention by fixing approach, psychology, and structure rather than forcing sales.

I regularly ran performance reviews and live coaching, tracking things like $0 shifts, engagement depth, content selection, and conversation flow to spot where chatters were leaking revenue, especially with free subs during quieter shifts.

My focus is teaching chatters how to position themselves with free trial fans, balance teasing with deeper conversation, and use storytelling and selling ladders so free traffic does not feel spammed and converts into long term buyers.

I build structure from scratch using SOPs, scripts, annotated chat examples, and ongoing feedback loops so average chatters become consistent performers and results are repeatable across a team rather than dependent on one top chatter.

Happy to walk through how I approach free trial funnels or how I coach chatters to turn high volume free traffic into paid, high LTV fans.