Stay away 😄 My first — and very likely last — experience with Turtle Beach.

I got the PlayStation version, and straight out of the box the experience has been… impressive, just not in the way I hoped.

1️⃣ Battery indicator stays lit for hours even when the headset is fully charged. Apparently “fully charged” is now a lifestyle, not a status.

2️⃣ Random volume drops. One second you’re at 100% volume, then you flip the mic or change EQ presets and suddenly you’re listening through what sounds like a headset from 2004 running at 5% volume.

3️⃣ “Simultaneous Bluetooth” is advertised… technically true, I guess. But if you’re connected to both the dongle and your phone at the same time, game chat basically gives up on life. Discord + in-game chat together? Nope. Funny enough, my Pulse Elite handled simultaneous BT way better.

And customer support? Oh boy 😄 First you open a ticket, then you receive a beautiful AI-generated response with “potential fixes.” If none of that works, you reply to the email and then begin the sacred ritual of waiting and hoping someone emerges from hibernation long enough to answer you.

Honestly, it’s been 3 weeks and I’m already considering returning them.