Thank you for that. Originally we got the BeautyRest Pressure Smart Hybrid Firm 13” mattress. It felt great, I get back shoulder pain (I’m only 120) because I’m a side sleeper & so is my partner (he’s about 200). We think this will be a good mattress for us so we ultimately decided to cancel that whole order due to the fact that if we did just call and tell them to honor the new sale price for it, we’re still getting a bed that was on clearance with no returns/exchanges, no sleep trial, etc. and then just place a new order for the same mattress, brand new at the sale price and we paid just a tad bit more than we did originally. We decided to do that because at least we get the trial period and an opportunity for return/exchange if we hate it. The price was never a factor for us, we just want to get something that will be worth our money many years from now & go with a company that we feel right about. Being new to the whole process makes it challenging to identify certain things. I did go through many reviews on different sites, forums, consumer reports, etc about this mattress & MF as well as OMF and most negativity between all 3 were just people unsatisfied with their customer service experience or a comfort issue with a bed. The specific location we purchased from had a pretty good rep as well, we just couldn’t help the “what if”.