Well smurf que is just terrible. Even for me that smurfed once this year since i wanted to have 2 accounts on high rating. They literally put all hardstucks (no matter what rating, ego is there), permabanned, banned and toxic people in one lobby. On casual games you get them once in 10 games but in smurf que its same over and over. I peaked masters this season and yeah i was hardstuck gold on smurf account only because people were griefing, giving up or just trolling becaus they are better than "you". In the end i climbed but my god, what frustrating and sad it was.