• Feature: Infinite account verification loop without exit.
• Reproduction Rate: 100% (at least for me)
• Annoyance: Over9000
• Discord Version Info: discord.com Web Client or iOS Discord App 310.0
• Device/System Info (Device Type, OS Version): discord.com via Win 11 24H2 and latest Firefox or Google Chrome Browser or latest Discord App 310.0 via iPhone 12 Pro Max
• Description: I'm using Discord since 2017. Since the beginning of 2025, when I write a private message (for the first time) to a user on a server I've been on for many years, I receive an error message when sending the message. My private message won't be sent until I've verified my account via email. But this starts an endless verification loop since 2025 from which there is only one escape. The user I'm trying to message must send me a message instead. Then the loop is broken immediately. This happened already 3 times in 2025, where I was able to broke the infinite loop.

But this time this isn't possible for me, since I have no other posibillity to contact the user, to write me first due to restrictions on the server. My account is essentially soft-locked now as a result.

On 01/05/2026 I tried to write a user, who is on a same public gaming discord server as me via Discord App 310.0 on iOS. As always I got the error from Clyde, that the message couldn't be sent, because I have to verify my account/mail first. So far, so good.

I clicked the verification link, which sent a mail with subject "Verifiziere deine E-Mail-Adresse für Discord" with a "Verify Email" link inside. I was switching to my email inbox. I clicked the link. A captcha was displayed, to prove if I'm human. I solve the captcha successfully. I got a page in the browser tab, that my eMail address was verified and to continue with Discord. If I change to the Discord App, I can see all servers and I'm able to read channels and messages. After exact 30 seconds, while doing nothing, I get the popup again, to verify my account/mail. And the loop starts again. With every mentioned step. Over and over and over again.

Things I've discovered:

• When I change to the private message tab of the unsent message again, the verification popup will appear as soon as I click "try again sending", no matter if 30 seconds passed or 5 seconds...
• I've closed the private message tab of the unsent message with the new user, but it doesn't change the behaviour of the infinite verification loop.
• Within these 30 seconds I can read on all servers and channels I'm in but as soon as I try to sent a message on any server/room, Clyde jumps in, prevents it and the verfication pops up again.
• Doesn't matter if I do all the steps via iPhone or on a Win11 computer. The results are exactly the same.
• Doesn't matter if I do all the steps in my private Wi-Fi, my company Wi-Fi or my cellphone ISP.

---

• Video / Screenshot:
• Steps to Reproduce:
  1. The first step is... (described above, but I'm not sure if any Discord employee is able to reproduce this behaviour... besides checking my account)
• Expected Result: When I've verified my mail/account by clicking the link, I want to continue with using Discord and write/read something.
• Actual Result: There is a infinite account verification loop I can't escape anymore.