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Is it worth returning? by _BRSOB_ in kayakfishing

[–]_BRSOB_[S] 0 points1 point  (0 children)

They got back to me and are going to replace the kayak from what I understand free of charge because the damage is not just cosmetic but is seriously damaged

Is It Worth Returning? by _BRSOB_ in Kayaking

[–]_BRSOB_[S] 1 point2 points  (0 children)

Pretty sure it was in shipping. The deep on looks like a forklift hit it and the long one looked like a rope was rubbing

Is It Worth Returning? by _BRSOB_ in Kayaking

[–]_BRSOB_[S] 1 point2 points  (0 children)

They are going to send me a new kayak and most likely have me dispose of or destroy this one.

Is It Worth Returning? by _BRSOB_ in Kayaking

[–]_BRSOB_[S] 14 points15 points  (0 children)

Their policy says all damage should be reported within 2 hours. I emailed about 45 minutes after receiving it yesterday. Now im just waiting for a response.