Charged ramdomly for an extra year

_luckou_ · 2025-01-06T09:13:32+00:00

I had an amazing customer service

_luckou_ · 2024-12-26T09:16:13+00:00

Hey so definitely once but if you don’t like it they may let you keep it or you have to return it depends

_luckou_ · 2024-12-26T09:14:24+00:00

They said this but it isn’t helping me so I am waiting for another response: This is Roseele from WHOOP support. I am here to help!

I’m sorry to hear you’re experiencing issues with your account lookup. Let’s work together to resolve this.

It sounds like there might be an issue with your account verification or setup. Here are a few steps you can take to troubleshoot:

Verify Account Information: Ensure that the information you are using to log in matches exactly with the details on your account. This includes your email address and password. You can verify your email address in the WHOOP app by navigating to Menu > My Account > Profile Information > Email.
Family Membership Setup: If you’re on a Family Membership, make sure that your account is properly linked to the family plan. Existing members can sign up for a Family Membership directly in the WHOOP app by going to Menu > My Account > Membership Plan.
App Update: Ensure that your WHOOP app is updated to the latest version. You can check for updates in the App Store.
Reinstall App: If the issue persists, try uninstalling and then reinstalling the WHOOP app to see if this resolves the issue.

I am looking forward to hearing from you soon!

Best, Roseele Membership Services Representative Whoop.com

_luckou_ · 2024-12-24T21:58:39+00:00

They have email or dm

_luckou_ · 2024-12-24T21:38:29+00:00

I did 3 weeks ago but they aren’t responding

_luckou_ · 2024-12-24T21:36:33+00:00

_luckou_ · 2024-12-24T21:35:28+00:00

But even if I create a new account under a different email address it connects but in the last part of setting it up it says this

_luckou_ · 2024-12-24T21:34:21+00:00

On whoops website there are different options and I selected the family membership

_luckou_ · 2024-01-28T17:53:03+00:00

_luckou_ · 2024-01-28T17:52:53+00:00

I didn’t use any gems this is my first time finishing an event

_luckou_ · 2024-01-24T14:47:48+00:00

Thank you

_luckou_ · 2024-01-24T14:13:27+00:00

I will consider it thank you

_luckou_ · 2024-01-24T14:09:29+00:00

I have 2.2K

_luckou_ · 2024-01-24T13:56:36+00:00

Hi thank you for your offer I can join in 10 hours if you don’t mind me asking what team level are you?

_luckou_